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“Excellent stay” 4 of 5 stars
Review of Hyatt Place Windward Parkway

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Hyatt Place Windward Parkway
3.0 of 5 Hotel   |   5595 Windward Parkway, Alpharetta, GA 30004   |  
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Ranked #9 of 28 Hotels in Alpharetta
Munich, Germany
Top Contributor
92 reviews 92 reviews
36 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
“Excellent stay”
4 of 5 stars Reviewed September 7, 2013

Very nice business hotel in a reasonable price range, maybe even ideal for family/couples if you're in this area.
Hotel room was good, very good bed. Staff very friendly and helpful. I even received a free coke due to payment did not work and receptionist told me there is no need for me to wait only due to technology not working. So, this showed the attitude.
Breakfast: I expected one of the typical "there is a breakfast free of charge" approaches, but it seems I was wrong. They had all you need in a small format, even some ready made hot sandwiches with mozarella/tomatoes etc - really nice. For everybody who likes to have a nice simple breakfast I can highly recommend.
Location of hotel was very good, just 200 meters from highway and 100 meters from lots of shops and restaurants, really the ideal place if you need a hotel in this area.
There is a fitness room + a pool. I used fitness room and the quality of equipment was really good.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    66
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Hartselle, Alabama
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

It is rare that I don't have anything to complain about when staying at a hotel. There seems to always be some type of issue, even if it is a minor one. I have to say this hotel stay was an exception to the norm.

Our room was ready on-time, it was very clean and quiet, the staff was very welcoming and professional and everything else about the hotel was clean and relaxing. I would definitely stay here again if in the area. One of my favorite hotel stays that I have had in a while.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2013

Stayed for the weekend & absolutely fell in love with this hotel & location. Staff was very friendly and gave 7 star customer service. Room & entire hotel was very clean & smelled good all over. I have nothing at all to be upset about. Location was remote to everything, all you could want within a 1/2 mile radius.

Room Tip: Book with confidence !!!
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, Florida
Top Contributor
120 reviews 120 reviews
59 hotel reviews
Reviews in 64 cities Reviews in 64 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 18, 2013

Booked this room as we are new to the Hyatt rewards club and wanted to try it out. The price was less than $100 and we were not expecting much. Something on par with Hampton Inn, Fairfield, etc. What we got was far superior to any of those. Check inn was warm and welcoming, as well as quick and easy.

Got to our room and as with all Hyatt Place properties, it was a "suite". Meaning you have a living area, small kitchen area, desk and then bedroom. The sleeping area is set away from the living area and separated via a partition that works very well to keep it divided. The living area is equipped with everything you would ever want and rather than some small love seat a hotel calls a couch, these have sectionals in them.

The TV is large and swivels to the sleeping area and living area depending on where you are sitting. It also has the input section for convenience on the side panel. For many this means little, for us (heavy travelers) it is HUGE. It gives us the ability to travel with our own media such as TVs and movies on a media player, rather than rely on hotel TV.

We ordered lunch from the Gallery menu and it was brought to us. Food was on par with restaurant prices, rather than room service prices which was great to see, but the best part was the food was fantastic. Turkey club was as good as any and the hummus trio was delicious. Downstairs in the lobby, they also have a fresh assortment of cupcakes and other things you can get if needed.

Breakfast was a great spread on par with extended stay hotels and better than most we have come across. Each time we left and entered the hotel, we were greeted by the front desk in a warm fashion which was nice. The hotel is pet friendly and they do a great job of welcoming the four legged friends as well.

One small issue is that the air conditioning unit is a bit loud at night, but nothing that was over the top. All in all, this was a fabulous stay and if in the area, we will be back.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, TN
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2013

Convenient and friendly Hyatt Place for a weekend get-a-way to Alpharetta. Staff quite pleasant and helpful on check-in. Amenities as expected. Last minute reservation day-of stay left us with choice of room on 1st floor or near elevator on 6th. Went with the near-elevator experience, and surprisingly no mechanical noise at all. Some noise from guests but not unreasonable. New HVAC unit allowed for always on fan. Wi-fi easy to connect and re-connection is seamless. Excellent work area, bar sink and refrigerator. Solid choice.

Room Tip: End rooms (x25) are away from elevator but may be some noise from stairwell door. Elevator itself i...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida, United States
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 29, 2013

I enjoyed my one night stay in Alpharetta, GA and at the Hyatt Place - Windward Parkway hotel. I was pleasantly greeted with a smile upon entering the hotel by front desk employees Rosemary and Scott. They were both very professional and Scott got me checked in quickly and also provided me directions to the Verizon Wireless Amphitheatre venue that I was attending the night of my stay.

The next morning I was greeted with a smile by Rosemary who asked if I enjoyed the Robert Plant concert that I attended the previous evening at the local amphitheatre. Rosemary is a very good listener and I am glad that I had the opportunity to meet her. It was a joy to talk with her and she seemed to care about the customer service she was providing to the guests in the hotel.

The breakfast offerings are usually pretty good at Hyatt Place hotels. On this stay I enjoyed the French toast and mini sausage links. The food items were warm and quite tasty. I also enjoyed the mixed cubed fruit, peeled grapefruit slices, cottage cheese, and strawberry yogurt. The "juice bar" is nicely designed to keep the beverages cold and there are several juice types to choose from. The coffee was hot and served in real coffee mugs and not plastic cups.

Besides the comfortable and nicely designed guest rooms and great breakfast offerings, the one thing that keeps me coming back to Hyatt Place hotels is the customer service. I have been to other hotels chains and I would rate the customer service at Hyatt Place hotels to be at the top of the list.

A friendly smile and a "hello" goes a long way for me.

Room Tip: I stayed in room 425 which is at the end of the hallway. I thought I had a quiet room until the occ...
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goiania, GO
Top Contributor
100 reviews 100 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed July 10, 2013

The hotel is very good, like all the others Hyatt Place that I had been before, but I had a problem with overbooking in that hotel. I arrived earlier and asked for early check-in, they were full and told me they could get me a room by 1 Pm. I had 2 rooms reserved, when I got there they already had both rooms, but one still nedeed to be cleaned. I said that I just needed one room to take shower and later we would get the keys from the other room. I asked to put my father's luggage in that room. When I came back later they said that a guest didn't live, so they didn't have a room to my father. I know that's a lie, because the room just needed to be clean. They couldn't find other hotel to my father because the ones close by were all full, so he had to sleep in the sofa of my room.
In the morning I tried to complain with the manager, Jaime, who was the one who made my check-in on the previous day and he didn't want to listen. He kept interrupting me and didn't even apologize.
D

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Windward Parkway

Address: 5595 Windward Parkway, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Alpharetta
#8 Family Hotel in Alpharetta
#14 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Windward Parkway 3*
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Also Known As:
Hyatt Place Windward Parkway Hotel Alpharetta
Hyatt Place Alpharetta
Hyatt Alpharetta
Hyatt Place Hotel Alpharetta
Alpharetta Hyatt

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