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“Great for the Price” 4 of 5 stars
Review of Hyatt Place Atlanta/Alpharetta/North Point Mall

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Hyatt Place Atlanta/Alpharetta/North Point Mall
3.0 of 5 Hotel   |   7500 North Point Parkway, Alpharetta, GA 30022 (Formerly "AmeriSuites")   |  
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Ranked #20 of 28 Hotels in Alpharetta
Birmingham, Alabama
1 review
“Great for the Price”
4 of 5 stars Reviewed May 12, 2014

The best thing about this hotel is the staff. Rod and Morgan were so friendly and accommodating. I felt like they were old friends by the time I left. Rooms were large with lots of storage space. Target and TJMaxx within walking distance.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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102 reviews from our community

Traveler rating
    33
    41
    15
    8
    5
See reviews for
14
14
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Portuguese first
  • Spanish first
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English first
Silicon Valley
Top Contributor
81 reviews 81 reviews
31 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 12, 2014

Stayed here on a recent business trip to ATL and found the hotel convenient but not without issues. First off the staff here are FANTASTIC! Super friendly and helpful and just a joy to be around. They must have a very attentive and effective manager. The rooms are smartly done. Small but well appointed with all the amenities you would expect but so well placed in a small room that it feels much larger and spacious than it really is. There were things to improve upon, though. First, in the room, which again was otherwise very well done (comfy bed too) they mount the TV on top of the dresser and put all the cable connections you would want to use on one side of the dresser. Every connection you could need is here and very easily accessible. I think when the architect drew up the room the intention was for these connections to be right next to the work desk which would be super convenient (as the power plugs are here too). Sadly, however, the builder installed them on the wrong side of the dresser - directly opposite the desk. So they are pretty much inaccessible from the desk. And to make matters worse, the HDMI port didn't work.
The wifi worked and was free but was super slow.
The food - especially breakfast - was just OK. I appreciate a free morning buffet, don't get me wrong but the waffles and hot items left a lot to be desired as they were sitting under heat lamps and had long worn out their welcome by 8am.

Room Tip: If you want to watch NetFlix on the TV in your room, ask about the problem I listed above.
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  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 28, 2014

You wouldn't imagine the size of the tv! The service was very good and price was not too high. There is nothing open around after 8 so you better be ready to drive to a more crowded area but apart from the fact that it is in boring Alpharetta I loved it

Stayed April 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 1, 2014

They made me feel welcome from the beginning. Cool setup with good breakfast and bar right in the lobby. The accommodations were really nice as well with a sofa, large flat screen, and very comfy bed in the room. Will definitely go back.

Stayed March 2014, traveled on business
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Texas
Top Contributor
71 reviews 71 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 31, 2014

Typical cookie cutter business hotel.
Located very close to the local mall, so you can knock out some shopping while here.

I have stayed here before and will do it again, no surprises.

Breakfast would be nice with real eggs and bacon.
If I leave this place for another, it will be to get a real cooked breakfast.

Room Tip: Always ask for top floor.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Washington, Pennsylvania
Top Contributor
278 reviews 278 reviews
100 hotel reviews
Reviews in 140 cities Reviews in 140 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 12, 2014

Arrived late and despite reserving my room with a credit card they had given my king room away and stuck me in a double. That isn't a problem when traveling for business, but I had to consider what if family had been with me - why do you not keep your room you reserve when you paid for it?

Room was in decent shape, hotel in good shape, big parking lot. Internet was slow and my folio was incorrect at checkout, likely from the modifications to the type of room, but staff remedied it before I left. Good access to Rt400, but very congested area for the afternoon rush hour.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Top Contributor
154 reviews 154 reviews
95 hotel reviews
Reviews in 64 cities Reviews in 64 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed February 24, 2014 via mobile

Reasonable hotel. Stayed here for 5 nights. Internet connection is extremely slow when they are full, but other times pretty quick. Rooms are large and clean, coffee maker, with good supply of fresh coffee bags. Breakfast is good and plentiful, but can get a little busy.
Sat night was a little noisy, but calmed down for the rest of the stay.
No hesitation recommending this hotel. Staff are great and a pleasure to deal with.

Stayed February 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen J, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review, February 26, 2014
Thank you for staying with us at the Hyatt Place/Alpharetta/North Point Mall! I appreciate you feedback regarding the internet as we will look at options to increase the bandwidth during high occupancy times. I am glad you enjoyed the breakfast and your interactions with our team. Thank you again for choosing our hotel during your visit to Alpharetta and we hope you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Atlanta/Alpharetta/North Point Mall

Address: 7500 North Point Parkway, Alpharetta, GA 30022 (Formerly "AmeriSuites")
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 28 Hotels in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Atlanta/Alpharetta/North Point Mall 3*
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Also Known As:
Hyatt Place Atlanta/Alpharetta/North Point Mall Hotel Alpharetta
Hyatt Place Alpharetta
Hyatt Alpharetta
Alpharetta Hyatt

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