This hotel has an awesome front desk staff. I wish I would have written down the young mans name that helped us. ( blonde hair). He was fantastic! The rooms are Great, well appointed. Perfect location! Rooms are quiet and spacious. My only suggestion is that housekeeping check the rooms better. We found candy, a child's book and food under the furniture and along side the baseboards. Also this is the second time I have found used towels hanging behind the bathroom door right when I checked in. Instead of rushing through the rooms, they should have someone fresh inspect them. I also manage vacation rental property and understand the obstacle regarding cleaning, but the way to fix it is to have an inspector address the room before a guest checks in. It works for us! If a guest finds something wrong, then it is human nature to look through the room with a fine tooth comb. Don't give your guests a reason to look for stuff. Take the extra time and care to look at it through the guests eyes. Check behind the bathroom door for dirty towels on the door hook.
Other than the small cleaning issues, this hotel is great!
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- Also Known As:
- Residence Inn Atlanta Alpharetta/North Point Mall Hotel Alpharetta
- Residence Inn Alpharetta
- Alpharetta Residence Inn