My sister and I stayed at the Residence Inn with our daughters recently. We were there for just one night, using their American Girl package. The package was a little pricey, but it was a treat for the girls.
Our "room" (suite) consisted of 2 bedrooms with a living area (kitchen, sofa bed, fireplace!) in between. It was perfect! The moms could crash on the beds while the girls watched the American Girl movie that was provided at check-in. On Friday and Saturday nights, there is a movie and popcorn night in some common area, but since we stayed only for a Sunday night, we received the use of the DVD player and our girls' choice of American Girl movies to watch in our suite.
The common areas seemed nice enough. I brought workout clothes but never did get around to finding the exercise equipment so I can't rate that. The interior corrider to our room smelled a little "funky" but it was not an overwhelming odor, so I just ignored it. Our room was reasonably clean. The dishwasher light was on when we arrived, and there were a few clean dishes in it, along with well-stocked cabinets. Because of the package we booked, upon arrival each girl found cookies and a book along with a personalized welcome letter and a take-home bed for her doll. Also, because of the package, our room had some extra pink touches (pink pillows, pink hangars, pink trash cans, and pink towels.)
The front desk staff was friendly and made a point of checking in the girls at the American Girl check-in part of their counter. We ran into a housekeeper in the hall who reciprocrated our hellos. And at breakfast, when I had trouble with one of the self-serve waffle makers (a prior guest apparently had burnt some syrup into it), the attendent (Maria?) kindly offered to make a replacement waffle, which was beautiful and tasty! So I would give this hotel 5 stars based on its staff and their implementation of their AG package. Also, our beds were 5 star beds. I'm not sure I've ever slept on a better bed!
We did have a problem with our toilet. The tank simply did not fill with enough water to flush successfully. We encountered this issue twice, and were able to flush each time by removing the tank lid and pouring a pitcher of water in the tank during the flush. It appears the inn went a little too far in trying to conserve water. There's a certain amount required for a toilet to work properly, and the toilet was not set to allow that much water in the tank. We did not wind up telling the front desk because we were able to solve the problem ourselves, and we were there such a short time. But my rating loses 1 star for the low-flow toilets and the slight funky hall smell.
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- Also Known As:
- Residence Inn Atlanta Alpharetta/North Point Mall Hotel Alpharetta
- Residence Inn Alpharetta
- Alpharetta Residence Inn