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“Well maintained hotel conveniently located” 4 of 5 stars
Review of Staybridge Suites Alpharetta North Point

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Staybridge Suites Alpharetta North Point
3.0 of 5 Hotel   |   3980 North Point Parkway, Alpharetta, GA 30005   |  
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Ranked #7 of 28 Hotels in Alpharetta
Sumter, SC
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Well maintained hotel conveniently located”
4 of 5 stars Reviewed June 19, 2014

We are in the processes of moving to Alpharetta so we booked this hotel for a house hunting trip. We brought our two kids, so we really wanted a suite. The suite came with a small kitchenette that had a full size fridge and a microwave. Nothing spectacular, but it had all the utensils and include a free bag of popcorn. There was a free dinner on the night we checked in. It wasn't much, but it was free. The breakfast was pretty good and had eggs, waffles and cold cereals.

One weird thing was that I needed to use a scanner. In today's day and age, scanners are pretty common, but the scanner in the business center didn't work and the one at the front counter didn't have the scanner function. Plus I literally had to explain what a scanner was to the guy working there.

The pool was good and there were towels available.

All in all, a good stay. Mark backs for the business center and only having full beds in the suite.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, June 23, 2014
Thank you very much for taking the time to review our hotel. We appreciate your feedback and are glad you enjoyed your stay. I am happy to hear that you enjoyed our complimentary breakfast and evening social. You are the first person to comment on a scanner in the business center which is a great idea! We would like to wish you good luck with your house hunting and hope you will select Staybridge Suites for future travel needs.

Kind Regards,

Anne Pierson
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Coral Springs, Florida
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 30, 2014

So I stayed at the Staybridge Suites here last week for work. Many of our company vendors and out of state staff stay here on occasion. My check-in was fast but the front desk clerk was not the most pleasant person. I asked he ensure my points for my stay would be credited to my account and he took my card info to only promptly turn around and say " the system can;t find your account" and offered me my card back. He certainly could have researched the issue a little further but I was not going to bother with him any longer. The happy hour was good, plenty of wine and beer and okay wings. The bed room was clean and in fact the housekeeper left her cleaning product on my desk for two days (see the pic). I thought she would take it out on day two but she decided to move it to the kitchen area.The shower and bathroom was clean but the ac was a little noisy. The walls are paper thin as I had to knock on them several times to have the neighbor wake up from his snoring. For a long stay, this place is okay but for a few nights I might suggest another hotel.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, June 2, 2014
Thank you for taking the time to post a review. We appreciate your honest feedback it is the only way we can improve our service. I apologize that you did not receive your IHG reward points for your last stay. We love our IHG rewards members and want to insure that you receive your points for you stay with us. We hope that you will give us another opportunity on your next visit to Alpharetta.

Kind Regards,

Anne Pierson
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

'Absolutely amazing', is what I would say if asked to sum up my stay at Staybridge. One of their best features is the warmth that the hotel and the staff exudes. I was on a business trip for 8 weeks out of which I spent 4 here and had the most pleasant experience. The rooms are neat, well appointed, mine had a small kitchenette complete with microwave, a full size fridge, China, cutlery, cooking utensils, complimentary coffee and popcorn too. A good spread of breakfast with proper China and silverware (a huge relief from the disposable plates and cutlery some hotels provide). I really enjoyed their cinnamon rolls. There are some other features/facilities that delight customers like me, but those are best experienced for self rather than being discussed.
Last but not the least the wonderful staff at the hotel. Peter Titley, the manager is friendly, helpful and runs the place very well. The people at the reception Angie, Jocalyn, Darell, Erica, Jamal and some names I forgot, are always so cheerful, attentive and eager to fix things for you. A special mention of Ron for the interesting conversations and lessons in life.
Can't thank the Staybridge Alpharetta team enough for making my stay enjoyable. You have given me a new bench mark for what a hotel should be. Keep up the good work!

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, June 2, 2014
Thank you very much for choosing Staybridge for your business trip to Alpharetta. I am so happy to hear that you had an amazing stay and that our staff took fantastic care of you during your 4 week stay. We hope you will be back on your next trip to Alpharetta.

Best Regards,

Anne Pierson
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Our stay was perfect for our Mother's Day weekend so that we could stay close to my elderly mother living in Alpharetta. Our room was quiet, well stocked with coffee, condiments, popcorn, etc. and was so comfortable having a complete kitchen, larger than usual sofa and extra room for bags, etc. We were impressed with the cleanliness and attractiveness of the hotel common areas and the friendliness and helpfulness of the staff. Really want to stay here again.

Room Tip: When we asked for a really quite room we were given one near the back entrance, overlooking the garb...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, May 20, 2014
Thank you very much for your kind review. We are pleased to hear that you enjoyed your Mother's day weekend and found the hotel quiet, comfortable and our team friendly. We will share your comments with our entire team and hope to see you again soon.

Thank you,

Anne Pierson
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 7, 2014 via mobile

I have no complaints at all.
My family and I stayed here over the weekend. We had the two bedroom suite. It was perfect for us. We had enough room for everyone. We were not squeeze in a small room. It was very clean. We had a full kitchen. Two bathrooms. 3 beds and sleeper sofa! We did not hear our neighbors. They had a good breakfast. They do serve dinner too but only from Tuesday to Thursday.
This is a great hotel for big families. Or families who have to travel a lot/live in hotels for extended period of time (military families who have to PCS)!!! The staff was friendly.
I definitely would stay here again.

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, April 17, 2014
Thank you very much for your kind review. We appreciate your feedback and are glad that you found our two bedroom suites perfect for your stay. We hope that will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2014

We stayed at this property during our Spring Break 2014 vacation. We have come to expect nothing but perfection from the IHG family of hotels and this property was no exception. Conveniently located, Staybridge offers an exceptional value and they are always pet-friendly. We highly recommend Staybridge Suites.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, March 12, 2014
Thank you very much for taking the time to review your most recent stay. We appreciate you choosing Staybridge when you visit the Alpharetta area. We look forward to having you with us again in the future.
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Charleston
Top Contributor
189 reviews 189 reviews
139 hotel reviews
Reviews in 107 cities Reviews in 107 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed March 3, 2014

We stay at this Staybridge often and are always satisfied with our visit. It's in a safe area, close to a large mall, lots of restaurants, and a pleasant drive to where we work while in the Atlanta area. The staff members are friendly, the breakfast is typical for Staybridge, the rooms are clean, beds comfortable and the kitchen stocked well for us. A very kind lady that has been working in the kitchen for a very long time always recognizes us and makes sure we are taken care of during breakfast.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSpirit, Director of Sales at Staybridge Suites Alpharetta North Point, responded to this review, March 12, 2014
Thank you very much for taking the time to post a review of your stay. We are so happy to hear that we are your first choice in hotels when you visit Alpharetta and hope you will continue to stay with us for future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Alpharetta North Point

Address: 3980 North Point Parkway, Alpharetta, GA 30005
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Alpharetta
#6 Business Hotel in Alpharetta
#10 Family Hotel in Alpharetta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Alpharetta North Point 3*
Number of rooms: 118
Official Description (provided by the hotel):
Situated in the heart of Alpharetta's business district, one of the South's fastest growing communities, the Staybridge Suites Alpharetta-North Point hotel is located 25 miles north of downtown Atlanta. This hotel's guests are just a short drive to all major Atlanta attractions like the Georgia Aquarium. Our Quality Excellence Award-winning extended stay hotel is the best choice for discerning travelers. The hotel's proximity is ideal for day trips to the Atlanta Zoo, Stone Mountain, Turner field and the Botanical Gardens. Alpharetta itself has a variety of attractions. For our outdoor lovers there's the Big Creek Greenway and Chattahoochee Nature Center, for shoppers, the North Point Mall with nearly 200 stores including the only American Girl store in the Southeast can not be missed and for music lovers we are located less then 2 miles from the Verizon Wireless Amphitheater. Ranked by Forbes as the number 1 reloville in the US. Alpharetta is home to the most affluent business communities in the Atlanta area. The hotel's location places business travelers close to more then 3,500 businesses, including IBM, Hewlett-Packard, UPS, Verizon, Siemens and GE.Our professional staff is poised to meet the needs of every visitor, from corporate guests to those seeking extended stay hotels around Atlanta. Purchase snacks from the Bridgemart to enjoy as you lounge in the outdoor living space with a fire pit with free WI-FI access, free hot breakfast buffet daily and evening reception Tuesday-Thursday. Get Comfortable with us! STAYBRIDGE SUITES ALPHARETTTA WILL BE UNDERGOING A 2 MILLION DOLLAR RENOVATION UNTIL APRIL 20th, 2012. ... more   less 
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Also Known As:
Staybridge Suites Alpharetta North Point Hotel Alpharetta

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