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“Good Customer Service!” 4 of 5 stars
Review of Wingate by Wyndham Alpharetta

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Wingate by Wyndham Alpharetta
2.5 of 5 Hotel   |   1005 Kingswood Place, Alpharetta, GA 30004   |  
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Ranked #14 of 28 hotels in Alpharetta
Highland, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Customer Service!”
4 of 5 stars Reviewed October 11, 2013

I had a nice stay, but by far, the front desk clerk was the best. His name was Brian, and I stayed 10/8 for one night. The AC in my room wasn't working correctly so he changed my room for me. He then called after I got settled in to make certain that all was ok. He went the extra mile, and the hotel was sold out for this night so his options for me were limited. He did a great job. I will definitely be back!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lineberry, General Manager at Wingate by Wyndham Alpharetta, responded to this review, November 20, 2013
~Thank you for taking the time to tell us about your experience! Bryan is one of the stars of our front desk staff and gets frequent praise from guests. I'm glad he was able to find a solution to your A/C problem quickly and without too much hassle. We try to turn potential problems into the opportunity to serve and get to know our guests better. We are glad to hear that you will be back to our property and hope to see you soon!
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259 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed October 4, 2013

I was truly impressed by the high quality of this hotel, and the great customer service experience demonstrated by the Front desk associate.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lineberry, General Manager at Wingate by Wyndham Alpharetta, responded to this review, October 8, 2013
~Thank you for taking the time to tell us about your guest experience! We are so pleased that you found our property to be of such high quality. Our front desk associates are usually the first and last employees you encounter as a guest, and it's great to hear that they gave you the customer service you deserve! We hope your future travels bring you back to the Wingate Alpharetta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wingate by Wyndham Alpharetta

Address: 1005 Kingswood Place, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#13 Family Hotel in Alpharetta
#16 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Alpharetta 2.5*
Reservation Options:
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Also Known As:
Wingate By Wyndham Alpharetta Hotel Alpharetta
Wingate Hotel Alpharetta

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