Major tip make sure when you put the address into GPS you put the zip code in. Apparently there is an identical address about 25 minutes from the hotel just a different zip code. Atlanta has always been the worst place to navigate that I've ever visited. When I called to figure out where I was and how to get to the hotel the woman that answered asked me where I was I told her I'm not sure because I'm not from there and stated I was near a hospital she said since i couldn't tell her where I was she couldn't help me. Another woman got on the phone after a little bit of back and forth and explained the zip code issue. Once I arrived after a very long drive from Florida with my two pre teens in tow we waited at the front desk for awhile before the employee got up from where she was sitting in the lobby talking to check us in. I was less than impressed with the customer service. We get to our room to find the sofa and chair looking very old and worn. A stained bath tub, a microwave and fridge that appeared to be from the early 80's and a bathroom door that wouldn't latch along with a jacked up door knob. Thankfully the bed and bedding was nice. The hair dryer was also dated. Overall not what one would expect from wingate. I was looking forward to a nice soak in the hot tub (or as they now call it: the spa) only to find it was out of order. I am not hard to please but I was very disappointed overall. If I were staying for more than one night I likely would have requested a different room. The sofa bed couldn't be used unless you moved the furniture around (my kids had to move around some chairs) and the mattress was so thin I'm not sure you could call it a mattress. More like a mattress topper. You also had no room to walk after it was opened and couldn't use the desk. To get to the bathroom or fridge you had to climb over the sofa bed. It was a very small room for a "suite". The only good thing was the location and the breakfast.
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- Also Known As:
- Wingate By Wyndham Alpharetta Hotel Alpharetta
- Wingate Hotel Alpharetta