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“Nice, but....” 4 of 5 stars
Review of Hampton Inn Alpharetta/Roswell

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Hampton Inn Alpharetta/Roswell
2.5 of 5 Hotel   |   10740 Westside Parkway, Alpharetta, GA 30004 (Formerly Radisson Inn Northpoint)   |  
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Ranked #3 of 28 Hotels in Alpharetta
Marion, North Carolina
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
“Nice, but....”
4 of 5 stars Reviewed September 17, 2013

We had a good stay here. Everything was very clean, comfortable and in good condition. The breakfast was ample, hot things hot and cold things cold. Very good coffee!
Here's where the but comes in, the staff.... Young men working the front desk seem too busy to answer questions and the lady working at breakfast gave me evil looks for heating a hard egg in the micro wave. To be fair, there was a sign that said don't do that. But I didn't have my glasses so I didn't see it. I
cut the egg up and tried to clean up. Said I was sorry, but she gave me a look
like daggers!
The staff should not make people feel badly for an honest mistake. I did not report the incident, but maybe I should have.
Other than the above troubles, it's really a very nice Hampton and we would stay there again!
If you stay, be sure not to microwave eggs!!

Room Tip: Don't microwave eggs!!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, September 27, 2013
Thank you for recently staying with us in Alpharetta. We do apologize that you had unpleasant experiences with our staff. We strive to provide excellent customer service and have notified our General Manager of your comments. We hope you will visit us again so we can provide you with an excellent stay.
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223 reviews from our community

Traveler rating
    130
    54
    19
    14
    6
See reviews for
79
33
19
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charleston, South Carolina
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 6, 2013

We spent Labor Day weekend here visiting relatives in both Roswell and Alpharetta. The location was perfect for us and there were lots of restaurants nearby.

The room was spacious and the beds were quite comfy. My only complaint was that the room was quite cool but so humid that the carpet felt damp.

Breakfast was good and the waffles were tasty but I would suggest an additional waffle maker as I saw 8 people in line at one point. The breakfast area gets quite loud too if there are groups/sports teams staying in the hotel.

The rate we paid was higher than I wanted to pay but that may have been due to the fact that it was a holiday weekend. If I found this hotel at a lower price in the future, I would be willing to stay there again.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, September 16, 2013
Thank you for recently staying with us in Alpharetta. We are glad to hear that you enjoyed your stay and found our property convenient for your travels. We have forwarded your comments to our Food and Beverage Manager and will certainly look into adding an additional waffle maker to our breakfast area. Thank you again for your comments and for leaving your review of our Hampton Inn Alpharetta-Roswell.
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Tampa, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed September 5, 2013

Overall stay was average. The rate was excellent for the area but when I called the hotel to ask about the shuttle, they stated they do have shuttle but they fell to state not on the weekends. This was inconvenient. This was a family vacation and I had 2 rooms, both rooms had an odor- one was smoky-But all else was good.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, September 16, 2013
Thank you for recently staying with us in Alpharetta. We do apologize that your rooms had an odor and have forwarded your comments to our Housekeeping Supervisor to investigate this issue. We are also so sorry to hear that our staff did not mention there was no shuttle service on the weekends and deeply apologize for any inconvenience this caused you and your family. Thank you again for choosing our Hampton Inn Alpharetta.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

This hotel is extremely clean, comfortable, and wonderful service. My family and I will come back again! The staff was friendly and helpful to the point I didn't think I was in a real place. Thank you for the hospitality this is now one of our favorite places to go on business and even leisure!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, August 29, 2013
We are so glad to hear that you an your family enjoyed your time with us in Alpharetta! We look forward to hosting you all again soon. Thank you for leaving your review of our Hampton Inn!
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Fort Worth, United States
1 review
4 of 5 stars Reviewed August 21, 2013

In the area for training and was greeted late Sunday night by a friendly face and quick service. The room was always pristine, the breakfast had a nice selection and the staff was always eager to help me find a store or restaurant I was looking for each evening.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, August 29, 2013
Thank you for your review of our Hampton Inn Alpharetta/Roswell. We're delighted to hear that you enjoyed your stay with us and look forward to hosting you again next time you're in Alpharetta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
5 of 5 stars Reviewed August 20, 2013

The front desk clerk Woody was very helpful and my overall experience at this hotel exceeded my expectations for the amount of money I was spending...in other words, GREAT VALUE! I would definitely recommend this hotel to anyone spending time in the Atlanta area.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, August 29, 2013
Thank you for recently staying with us in Alpharetta. We're so happy to hear you enjoyed your stay. We have shared your comments with our General Manager and with Woody as well. Thank you for leaving your review for other travelers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
grovetown, United States
1 review
4 of 5 stars Reviewed August 19, 2013

I usually try to stay at hamptom inn's. my stay was comfortable and clean. the only thing I was not very satisfied with is the temperature control in the room. It was 62 degrees when I got there. I brought the control up to 76 and it became very humid. Also the cleaning staff changed it back to 62 degrees everyday making it feel like walking into a refrigerator.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie S, Manager at Hampton Inn Alpharetta/Roswell, responded to this review, August 29, 2013
Thank you for recently staying with us. We're so sorry that you experience issues with your air conditioner in your guest room and that it was reset to 62 each day. We have notified our Housekeeping Supervisor of the situation to ensure this does not happen again. Thank you for leaving your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Alpharetta/Roswell

Address: 10740 Westside Parkway, Alpharetta, GA 30004 (Formerly Radisson Inn Northpoint)
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Alpharetta
#3 Romantic Hotel in Alpharetta
#4 Family Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Alpharetta/Roswell 2.5*
Number of rooms: 106
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Also Known As:
Hampton Inn Alpharetta/Roswell Hotel Alpharetta
Alpharetta Hampton Inn

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