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“Horrible Hotel and Terrible Guest Relations” 1 of 5 stars
Review of Hampton Inn Alpharetta/Roswell

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Hampton Inn Alpharetta/Roswell
2.5 of 5 Hotel   |   10740 Westside Parkway, Alpharetta, GA 30004 (Formerly Radisson Inn Northpoint)   |  
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Ranked #5 of 28 Hotels in Alpharetta
Certificate of Excellence
Alpharetta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Horrible Hotel and Terrible Guest Relations”
1 of 5 stars Reviewed February 12, 2013

Room 211 was next to the exercise room and very noisy. Front desk with Woody [--] and Norman [--] are polite but do nothing for a guest request. If you ask for management there is no response. Hampton Inns are often sub-par, but this one is terrible.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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261 reviews from our community

Traveler rating
    151
    64
    23
    17
    6
See reviews for
92
37
22
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
San Francisco, California
Level Contributor
234 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed January 14, 2013

Stayed here 4 nights. Service was good from the start. Loved the large, hot and varied breakfasts and some of the other touches which made the stay feel more homely. Rooms were quiet and spacious. We ate at three different good restaurants in the area.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 11, 2013

Room 216 was adjacent to elevator, maid station, and vending. Not recommended to anyone with normal hearing. It was nice and clean with comfy beds; if you brought ear plugs, you might be able to sleep in them. Breakfast was sub-par.

Room Tip: The further from vending, elevators and maid stations you can get, the better. Thin walls in this ag...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 24, 2012 via mobile

I stayed here last week on business. I've stayed all over the Roswell area, and this is one of the better low cost hotels. There's quite a few restaurants nearby, and it was relatively quiet. It is close to Rt 400. Traffic on Mansell Road is bad, but not nearly as bad as Roswell Road. The staff was friendly and helpful.

Stayed December 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 17, 2012

Second stay of two nights in the last year here - both were the same. Clean acceptable room with a few minor problems. (Shower curtain rod was incorrectly installed and didn't cover the front of the shower very well.) Room was clean and smelled OK, breakfast was fine, staff friendly, no problems with the parking lot. I would stay there again - especially if I got the same rate I did this time from Hilton.com site.

Location is good for Alpharetta and Roswell areas - people who are unfamiliar with Atlanta should research the traffic issues getting downtown from this hotel Monday - Friday, GA-400 is even more of a mess than when I lived in Atlanta and now they let crazy people legally drive 70mph on the shoulders.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

We have stayed at this property at least 10 times over the past eight years. The rooms are always clean and fresh. Service is good and friendly. The morning breakfast is good and changes daily.

A great value that has improved in recent years

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOWNPATRICK
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 19, 2012

This was my second trip to this hotel and my choice was influenced by my good experience last year. The quality HAMPTON experience continued and indeed to be recognised and welcomed back as a rerturn guest gives a good experiens of staff awareness to customer satisfaction.The location is close to a large shopping mall for those interested in that experience ,and for me a good starting point for travel to a rage of golf courses. I am aware that a refurbishment programme may start soon and this will enhance the existing high all round standards.hOUSEKEEPING STANDARDS ARE HIGH AND BEDROOMS VERY COMFOTABLE

Room Tip: All rooms are of equal standard
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Alpharetta/Roswell

Address: 10740 Westside Parkway, Alpharetta, GA 30004 (Formerly Radisson Inn Northpoint)
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Alpharetta
#4 Romantic Hotel in Alpharetta
#7 Family Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Alpharetta/Roswell 2.5*
Number of rooms: 106
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Also Known As:
Hampton Inn Alpharetta/Roswell Hotel Alpharetta
Alpharetta Hampton Inn

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