I have stayed at previously Extended Stays before, but this place was absolutely disgusting. My husband and I were waiting for our house rental being available (it was about 5 days) and we chose to stay here because we needed something convenient. When we got to our room, there were no towels and they were scrambling to get the kitchen together. The bedding looked like they were not changed from the previous folks. Also, the trash was not taken out by the previous folks. On some Extended Stay properties they do check the trash every 3 days but this place forces you to take it out yourself behind the building. When I had to exchange towels after the 2nd day, they stared at me like I was crazy, but gave me them anyways. With one of the previous reviews, yes you should bring your own paper towels, cleaning supplies, and dishes because you don't know where they have been. I did complete an hotel survey on behalf of the Extended Stay company and gave this property a terrible review. A couple hours after I completed my survey, my husband was called twice by the front desk manager asking if they could speak to me so she can talk to me and "change my opinion" about the property. The front desk manager called our phones again around 6 pm looking to speak with me. I didn't return her call. I felt pretty harassed at this point and was glad we were leaving the next morning.
On the outside it does look like a decent property but when you see people chain smoking outside by the pool, mobile pharmaceuticals in the back parking lot, you may want to reconsider. Just hope their corporate office takes a look at this property and clean it up properly.
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- Also Known As:
- Alpharetta Extended Stay
- Extended Stay Alpharetta