I usually stay away from two and a half star hotels but by the time my business connection was finalize all hotel rooms in the area were booked. I stopped into the hotel at 10:30am on my way to a meeting confirming my reservation and informing them of my late, 10pm, arrival. They assured me of no problem and could not check me in at that time since it was 10;30am. I got to the hotel at 10pm and they had given my room away and sent me to another place 28 miles away. I got this hotel because it was around the corner from a 5am meeting the following day. I know these things happen but it will not be to me again at this location or chain.
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