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“good hotel great stay” 4 of 5 stars
Review of Holiday Inn Express Alpharetta-Roswell

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Holiday Inn Express Alpharetta-Roswell
2.5 of 5 Hotel   |   2950 Mansell Road, Alpharetta, GA 30022   |  
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Ranked #16 of 28 hotels in Alpharetta
Clayton, North Carolina
Top Contributor
237 reviews 237 reviews
63 hotel reviews
Reviews in 109 cities Reviews in 109 cities
65 helpful votes 65 helpful votes
“good hotel great stay”
4 of 5 stars Reviewed August 28, 2012

At check in I was welcome as a Priority member, given a great room.
The hotel was very clean and very quite for our stay, the pool was great, the hot tub need to be hotter, the elliptical was broken, but they had free weights. Had a good breakfast. The bedding was great, I loved the a/c it was it kept the room cold the way I liked it.

I did report the end door needed to be check as it would not lock.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 people have reviewed this hotel

Traveler rating
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Mauk, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

The hotel is small, but nice. The inside smelled clean and looked clean. Staff very friendly and helpful. Room nice, bedding very nice. Enjoyed our stay tremendously and would stay again any time! Stayed in a room with King bed (had pull out love seat bed, as well). Third floor. Absolutely nothing was dirty, broken or missing that I noticed. Excellent!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens,tn
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 20, 2012

The staff were very accomadating and courteous. We were travelling with 3 teenage grandsons. We had a king suite with a pull out couch. The staff had a rollaway bed in the room waiting for us when we got there. The room was spacious enough for all of this. Rooms were clean. The pool while not large was good depth and very clean. Nice spa as well next to pool. Fitness area with all you need and plenty of resturants nearby. The prices on the weekend make it a real value for the money. Loved it would definately return!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JACKSONVILLE
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2012

This hotel was very clean, the staff very friendly and helpful and breakfast was plentyful. The only negative thing I can say is the evening we arrived as soon as we stepped off the elevator we were bombarded by the smell of cigarette smoke. Our room didn't reak and the smell was gone by morning. I don't know if this was a one time thing or not.

Room Tip: We were on the 3rd floor opposite Waffle House. Room was quiet with no smell.
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
Top Contributor
139 reviews 139 reviews
37 hotel reviews
Reviews in 62 cities Reviews in 62 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed May 25, 2012

This hotel rates average to me. The staff was friendly and the rooms were clean. The breakfast seemed less than other HIE where I have stayed. The room was difficult to keep the correct temperature. I did not sleep very well. I was only there one night and will probably stay again if the price is right.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Express Alpharetta-Roswell, responded to this review, July 6, 2012
Dear Rosebud,

Thank you for your feedback. I appreciate you have acknowledged the services of our staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned.

I apologize for the room temperature issues you experienced during your stay. Rest assured we will address this and I hope when you return you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2012 via mobile

Great overall stay. Located less than 3 miles from North Point Mall. It also shares a parking lot with the famous Waffle House.
The rooms were kind of on the small side, (2 Queens room) I'm hoping that's why it smelled a little muggy after a shower or two. There was a pool, spa and business center. The room came with a fridge, coffee maker, iron + board, microwave, free wifi.... And to top it off FREE HOT BREAKFAST. I will stay here again with no doubt. Minus the muggy smell I give this place 2 thumbs UP.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newville, Pennsylvania
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 22, 2012

the hotel staff at night is friendly and more accommodating than the meaning crew. Two days in a row they had missing items from breakfast, yogurt and low fat milk. When asking if they had more we were told they ran out and the delivery didn't come. Hello, hear of a grocery store? The treadmill had a note that the speed was wrong, the water cooler was empty although there were no cups for water anyway. After working out went to the front desk and the morning desk person was sitting down watching the news, ask if they had water bottles because the fitness center was out, without moving he said you will have to see if they have water in the breakfast area otherwise I can't help you. Really, because upon check in after 4 pm, I was handed a bottle of water. I would not stay here again except work uses this as their hotel.

  • Stayed February 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Alpharetta-Roswell

Address: 2950 Mansell Road, Alpharetta, GA 30022
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 28 hotels in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Alpharetta-Roswell 2.5*
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Also Known As:
Holiday Inn Express Alpharetta-Roswell Hotel Alpharetta
Country Inn Alpharetta
Alpharetta Country Inn

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