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Hotel Sierra Alpharetta: Traveler Reviews


12505 Cingular Way, (Formerly Sierra Suites Alpharetta), Alpharetta, GA 30004
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Best fare found from Washington to Atlanta: $169

Reviews you can trust

88% Recommend
4.5 of 5 stars 26 reviews
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All (26)
[ Date ] [ Rating ]
Great stay

Hotel Sierra Alpharetta

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5 of 5 stars
dalbert2   1 contribution
Palm Harobr, Fl
Jul 13, 2009 | Trip type: Family

Traveling from Florida. My friend and I took our girls to the American Girl store in Alpharetta at the NorthPoint Mall. The mall was about 10 mins away from the hotel so that was a big help. Great location plenty of places to eat within walking distance and a Walmart and a drug store near by if you forgot anything. The staff was extremely pleasant. Our room was very nice, we loved the comfy beds. Having a kitchenette area was great since we had children with us.We booked on line with a non refundable deposit and saved BIG ! You couldn't beat the price. The hotel lobby was beautiful and all of us enjoyed the complimentary breakfast buffet. BTW the tables fill up so I would suggest getting there early don't wait till the last minute. We will definitively stay here again if traveling to the Atlanta area, its worth the drive !!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since July 13, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great stay

Hotel Sierra Alpharetta

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5 of 5 stars
Alabama   8 contributions
Birmingham, AL
Jun 14, 2009 | Trip type: Business, Solo travel

Stayed here for two nights on a business trip. Check-in was fast. The shuttle service was excellent. The staff was attentive. There were cookies waiting in my room when I returned that evening, along with a welcome note. The room was quiet, with extra pillows and a very comfortable bed. Extras included a robe and a Bose radio. The living room/kitchen is not separated by a wall, but does give extra space and would be good for a family that needed more than two beds.

The hot breakfast the next morning was excellent. Everything was clean and well-maintained. There was adequate room for everyone to sit while eating, though they appeared to have a full house.

I would definitely stay here again. Great location. Felt safe, which is not always true in Atlanta. It's in a nice neighborhood and very convenient to the office parks in the area.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since December 30, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hotel for a reasonable price

Hotel Sierra Alpharetta

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5 of 5 stars
ArmyOnTheMove   1 contribution
Baltimore, MD
Apr 12, 2009 | Trip type: Couples

I stayed at the Hotel Sierra over Easter weekend 2009. The facilities are very clean with a courteous staff. The queen sized bed is very comfortable with extra pillows and comforter. The kitchen-ette is functional with a microwave, full sized fridge, stove top, glasses, dishes, and silverware. The complimentary breakfast is outstanding, with omelets and waffles to order. The hotel is used primarily for business travelers during the weekdays, so the place is nearly vacant over the weekend.

My only complaint is the heater/AC unit - it's kind of loud.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since April 12, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Average Hotel, Not So Helpful Staff

Hotel Sierra Alpharetta

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2 of 5 stars
travelingengineer2   1 contribution
USA
Jan 8, 2009 | Trip type: Business

I travel to Alpharetta quite frequently and have found the Sierra Suite rooms to be very average for suites in the area , however encounters with their staff have been unpleasant. This alone is enough to make me avoid them on future trips as the staff of the other hotels are more helpful and friendly and organized and the prices are pretty much the same.

  • Liked — Rooms were OK, nothing special
  • Disliked — Rude , unhelpful staff
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Business
  • Age group 35-49
  • Member since January 08, 2009
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from HSRanchoGeneralMgr, Julie Muriuki, General Manager
(Management representative)
Mar 5, 2009
Dear Valued Guest,
I reviewed your comments regarding your stay with us at Hotel Sierra Alpharetta. As a management team, we take all comments seriously and appreciate all the feedback we can get. I apologize for the fact that you perceived our staff as less than helpful throughout your stay, and I have shared your comments with my entire staff in an effort to avoid this perception in the future. Again, we are so sorry for your unfortunate experience with us, but we thank you for the comments as we are always looking for ways to improve our service. We hope to see you again in the near future.
Sincerely,
Julie Muriuki, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
All this for only this much???

Hotel Sierra Alpharetta

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5 of 5 stars
bostonbruins34   1 contribution
Newnan, Georgia
Jul 26, 2008 | Trip type: Business, Family

I have stayed in many hotels, from 5 star to Disney all the way down to your local $29 a night slums...The price here was at the lower end of the spectrum in relation to places in the greater Atlanta area. As I recall it was around $79.
Check in was a breeze. We made reservations online and just presented ID and credit card. The receptionist was very pleasant. The room was very spacious with a divider that separated the sleeping area (2 queen beds) from the living area that had a couch, table with 2 chairs and FULL kitchen. The bathroom was standard sized but the sink and mirror area was outside of the bathroom which made getting the kids ready for a model photoshoot very easy.
Very nice 32" flat screen with all the channels, free high speed internet (like everyone else) and nice linens. The noise level was very low. Great insulation. We didn't even hear the people on either side of us. The beds and chairs were very comfortable. Our morning wake up call was right on time and check out was as easy as check in. Again, the staff was incredibly friendly.
The final mention was the (FREE) breakfast that was available in the lobby/dining area...There was everything you could want and then some. Fresh waffles from scratch, Starbucks coffee, eggs cooked to order, all types of fruits, yogurts, muffins, breads, cereals, bacon and sausage...I could keep going! It was the feather in the cap!!! I would recommend to anyone!!! I coudn't believe how inexpensive it was to stay at such a wonderful place. I immediately went home and sent an e-mail to their main office with compliments.

  • Liked — The comfort and breakfast.
  • Disliked — It wasn't yet "pool" seasona nd the kids were dying to swim!!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with young children
  • Age group 35-49
  • Member since July 26, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Average price*: €58 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Sierra Alpharetta Address

12505 Cingular Way, (Formerly Sierra Suites Alpharetta), Alpharetta, GA 30004