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Hotel Sierra Alpharetta: Traveler Reviews


Hotel Sierra Alpharetta
Hotel class 3 of 5
Back to Hotel Sierra Alpharetta
12505 Cingular Way, (Formerly Sierra Suites Alpharetta), Alpharetta, GA 30004
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Traveler Reviews

81% Recommend
4.0 of 5 stars 17 reviews
Excellent
10
Very good
3
Average
1
Poor
2
Terrible
1
By trip type
All (17)
Business (7)
Couples (2)
Family (4)
Friends getaway (2)
Solo travel (2)
[ Date ] [ Rating ]
“Exceeded Expectations”

Hotel Sierra Alpharetta

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5 of 5 stars
JE2105 1 contribution
Orlando, FL
Feb 27, 2008 | Trip type: Business
1/1 found this review helpful

Beginning with the reservation process alone, the staff was friendly, professional and took time to explain all the amenities I would recieve. Not only did the service exceed my expectations, but the hotel itself was beautiful. The excersize facility was large and had a variety of machines. The breakfast was hot and delicious, as well as the social hour of free beer, wine and snacks. The manager checked us in and later checked with us to see if we needed anything. Not many managers come out from their offices to interact with their guests. Everyone was friendly from housekeeping to management. Will continue to stay here anytime I travel to Alpharetta. Thank you Hotel Sierra.

  • Liked — The service was phenomenal, best I've encountered.
  • Disliked — No complaints
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since February 27, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Experience with Sierra Suites”

Hotel Sierra Alpharetta

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5 of 5 stars
Just_Misty 1 contribution
Savannah, Georgia
Feb 16, 2008

I stayed at Sierra Suites for four nights while in town for business. The front desk folks where genuinely pleasant and anticipated a number of my needs. I never had to ask anything from them, since they gave me everything I needed. Management also checked in with me.

My room included a kitchen, study area and king-sized bed. There were plenty of outlets for my laptop and cell. The bed was amazingly comfortable (reminded me of the Westin) and the entire room was well-kept. Housekeeping was courteous and did not move any of my personal belongings. They even washed my dishes for me!

The morning breakfast had hot and cold options, as well as Starbucks coffee and a choice of syrups for the coffee.

Possibly my favorite aspect of the hotel was how quiet my stay was. I was able to work and sleep without outside distractions--I greatly appreciate that in a hotel.

For business, I recommend this hotel with confidence.

  • Date of stay February 2008
  • Member since February 16, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $102 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel, excellent service!”

Hotel Sierra Alpharetta

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4 of 5 stars
lipstick44 1 contribution
columbia
Nov 11, 2007 | Trip type: Family

Stayed at this hotel on the recommendation of the agent at Hotels.com. She was right, the hotel was clean and the staff was friendly. Loved the 4 feather pillows on each bed with extras if we needed them. Breakfast was just as expected, the usual hot breakfast, which was perfect for my family. We would definitely stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
  • Date of stay November 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since March 27, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $102 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wow I Loved This Hotel!!”

Hotel Sierra Alpharetta

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5 of 5 stars
juan_y_lisa 1 contribution
Chicago
Sep 23, 2007 | Trip type: Family

I must say that our stay @ Sierra Suites in Alpharetta was great! The staff was so kind always willing to lend a helping hand no matter the time of day or night! My husband and I along w/my two kids and our doggie were there for one week. The b-fast was great, and they even have great evening food & snacks. My housekeeper was very nice and kept the room nice and clean! Thanks! We have family in Alpharetta and our future plans are to return to this hotel!

  • Liked — Beds were comfy!
  • Disliked — Closet space
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since September 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $102 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Thought the hotel was great until I got home”

Hotel Sierra Alpharetta

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1 of 5 stars
pacer4 1 contribution
Florida
Sep 12, 2007

Had a great stay, hotel was clean, breakfast was fantastic, area was upscale. Three days after I got home, I discovered the hotel fraudulently charged my credit card $100 more than my checkout total. The manager stated it was their mistake but refused to refund the $100. THIS IS FRAUD!!! I wonder how many others have been cheated.

  • Date of stay September 2007
  • Member since September 12, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Debbie Nordyke, General Manager
(Management representative)
Nov 7, 2007
After researching this matter, it is clearly not a case of fraud but rather a simple posting error of a non-refundable pet charge by one of our guest representatives. The guest initially received a credit of $100, however once the mistake was discovered we immediately posted the $100 non-refundable pet fee and charged the account accordingly. The guest then disputed the charge which truly amounted to nothing more than a proper adjustment for a pet cleaning fee.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $102 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Sierra Alpharetta Address

12505 Cingular Way, (Formerly Sierra Suites Alpharetta), Alpharetta, GA 30004