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“Our favorite Marriott EVER!!!” 5 of 5 stars
Review of Atlanta Marriott Alpharetta

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Atlanta Marriott Alpharetta
3.5 of 5 Hotel   |   5750 Windward Parkway, Alpharetta, GA 30005   |  
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Ranked #1 of 28 Hotels in Alpharetta
Certificate of Excellence
Cherokee, North Carolina
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Our favorite Marriott EVER!!!”
5 of 5 stars Reviewed May 26, 2013

We love this hotel! We have stayed here probably 20 times over the last couple years and can't say enough wonderful things about it! Sometimes we just plan a weekend getaway because we know we are gonna get a great room and great breakfast! I think there has only been one instance when there was a wedding party with a bunch of drunks running up and down the halls at 3am but when we checked out I complained (along with a lot of others) and they made it right. Out of the 20 times we've stayed that was they only negative. Breakfast is a must. We love the food and Marin is the best server. We request him ever time we are there and he ALWAYS remembers us.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 27, 2013
Thanks so much for being a long time guest of the Alpharetta Marriott Hotel. You can be assured that I will share your kinds words with Marin who has been your restaurant sever. We really appreciate all of the time that spent with us as a repeat guest and I look forward to meeting you the next time that you stay with us!
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484 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 24, 2013 via mobile

A good hotel manages its conference business. This hotel doesn't do a good enough job. I wouldn't use it again. The food is decent enough and the staff tries to be helpful. but sales and catering clearly doesnt communicate or coordinate w the service staff. Our meeting was surrounded by a noisy corporate group that wasn't handled well. Imagine haven't to push your way through a noisy crowd of people just to get to the front desk and check out.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 25, 2013
Thanks for your feedback concerning your group meeting at our hotel. Please be assured that we work hard to be sure that all of our meeting attendees have and excellent experience. I am available to speak with you at your convenience to discuss your experience about your meeting. Your satisfaction is our #1 goal. Thanks again for staying with us at the Alpharetta Marriott.
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Cincinnati, Ohio
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed May 24, 2013

We stayed in the Atlanta Marriott Alpharetta for two nights the weekend of May 17, 2013. We were in Atlanta on business. This weekend there were several families with girls staying as part of the American Girl package so the pool was packed with kids and overall there were more kids than are typical in a hotel. As a side note, they had a really cute pink check-in area for the families on this package; if I had a small girl with me I’m sure she’d love it.

When trying to go to bed on Friday night, there were girls in the hallways screaming, chasing each other. Now, this is not the hotel’s fault – seriously parents, where are you? When I called the front desk, the hotel handled it immediately.

The hotel is a nice, business class hotel with some extra perks. We ate in the restaurant Vandalia’s two times, once for dinner (amazing), and also for breakfast, the buffet. The buffet was very nice but again tons of kids. The hotel seems to handle the amount of kids well; there were special tables (in pink) for the families on the American Girl package. I typically don't like a lot of kids in my business hotels but they did a good job of separating that group from the rest of the guests. I don’t use the pool so dealing with the kids wasn’t an issue either.

The room was spacious and very clean (no mini-bar but there is a refrigerator), if you've stayed in a good Marriott, this is the same. The only complaint I had was that the set up of the bathroom and toilet was awkward (see my picture). The toilet was right next to the front door. When sitting on the toilet (even with the bathroom door shut, you could hear all the activity in the hall. I could clearly hear the room attendant next door getting items off her cart. So, this made me feel a bit awkward -- if I can hear them, they can hear me.

I wouldn’t hesitate booking this hotel again, but be aware of kids on the weekend.

Room Tip: maybe away from the elevator to keep noise down.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 30, 2013
We really do appreciate all of the nice comments about your stay at the Alpharetta Marriott Hotel. I do apologize for any noise issues that you and your family experienced during your time with us. I promise that we will continue to deliver a first class experience and I look for to meeting you the next time that you stay at our hotel. Thanks again for sharing your feedback with us!
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Hendersonville, Tennessee
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 23, 2013

We stayed last weekend for my daughter's 4th birthday. We had the American Girl Deluxe package and were very impressed with everything. The hotel itself is very beautiful and every employee we met(from the front desk, housekeeping, and restaurant) was warm and friendly. I liked that they "checked in" my daughter and spoke to her directly and made her feel very special. The room was clean, beds were soft. The pillows, however, are FIRM. They were extremely busy, yet our room was quiet. Breakfast was much better than I expected. The food is typical "hotel" food but I really enjoyed having a sit down meal with a waitress and requesting a waffle be made by the chef rather than fighting with other guests to get to the waffle iron to make my own. The value of the package is worth every penny. My daughter loved the decor of the room(pink, pink, pink), the robe to wear, milk and cookies waiting for her and her doll after returning from dinner, and keeping her doll bed. She also received a pink pencil, pink notepad, a sucker of her choice and a gift card she was able to use in the gift shop(three choices: ice cream, candy or chips.) Our package also included breakfast. The dinning room is large and offers plenty of seating so there is no need to get up early and rush downstairs - they have pink tables for the "American Girls" but you may also order room service for an additional 20% fee. The location was great - right off the interstate - two exits from the American Girl shop at North Point Mall - and close to several strip malls with TONS of places to eat, Kroger and gas stations. We will be back since the hotel is pretty close to Stone Mountain. Would recommend this hotel to everyone.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 24, 2013
We are thrilled that you and your daughter were able to experience our one of a kind Deluxe American Girl Package at the Alpharetta Marriott Hotel. We really appreciate that you took the time to describe your visit and hope that you will tell all of your friends and family about your stay. Thanks so much for staying with us and we hope that we see you again very soon!
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roswell
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 18, 2013 via mobile

I have stayed at this property many times and have always enjoyed it. Hotel is always bustling with weddings and special events, but they are very professional and offer wonderful hospitality. Rooms are spacious and clean and the beds are very comfortable.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 19, 2013
Thanks so much for being a fan of the Alpharetta Marriott Hotel. We will continue to work hard to exceed your expectations. I promise to share all of your nice comments with our associates. We really do appreciate your Marriott loyalty as a repeat guest and we hope that you will return again very soon. Thanks again for staying with us!
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Shorewood, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 10, 2013

I have stayed at quite a few Marriott properties traveling on business. This particular hotel had the friendliest staff of any I have visited. Room service was prompt and courteous, a question on my bill was promptly addressed and every employee I interacted with went above and beyond.

The only negative comment I would have, the pillows.......larger very firm pillows or smaller too soft pillows.

Room Tip: stay away from the elevators, as like with many hotels, the noise travels through the doors.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 11, 2013
Thank you for continuing to stay with us at Marriott. I really do appreciate all of your kind words about your room service and your overall staff experience. I will be sharing your feedback concerning our pillows as we work to improve your future stay at our hotel.We look forward to seeing you on your next trip to the Alpharetta area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 7, 2013

We stayed here for a sports event with a group of about 20 other families. It is really a lovely hotel. The rooms are large and very comfortable, except for the pillows. I would recommend taking your own! The pool area was great, with both an indoor and outdoor pool and a hot tub. There is also a large lobby with multiple seating areas which made it convenient for families to sit and visit. We had good service the entire time we were there. My main complaint is parking. The hotel seemed to be hosting several events during the time we were there, and the parking lot was full. The hotel had someone out to direct guests to an adjacent parking area, which I appreciated. However, it was raining and the walk was a little long to get inside the building. Overall I enjoyed the hotel and would stay here again.

Room Tip: We were in a corner room with only a stairwell next to us. It was very quiet!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review, May 11, 2013
We are so happy that you had such a nice stay with us. I do apologize that we had limited parking due to several hotel functions during your stay. Thanks again for staying at the Alpharetta Marriott Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlanta Marriott Alpharetta

Address: 5750 Windward Parkway, Alpharetta, GA 30005
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Family Hotel in Alpharetta
#1 Romantic Hotel in Alpharetta
#2 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atlanta Marriott Alpharetta 3.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Atlanta Marriott Alpharetta Hotel Alpharetta
Marriott Alpharetta
Alpharetta Marriott

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