I have used this hotel for years to put up several of my co-workers and other business visitors. Overall it is a pretty decent spot in a good location and usually fairly priced. Recently, one of my coworkers had a late change of schedule which caused him to have to cancel his trip in and thus miss his room night, inadvertantly not canceling the room which was reserved to my card. I understand hotels have to have policies for no shows and I do regret the oversight - I called and spoke with the GM and was just surprised at how unwavering he was on not refunding the penalty charge. He wasn't impolite but had little interest in hearing my pleas Certainly his perogative but starting immediately I am putting up coworkers and visitors elsewhere - plenty of other good choices in the area. I suppose if I had been a repeat offenderI could understand but first time I can ever remember this happening. While I am sure overall my lack of business is not going to cause them to go under - a word to the wise - this hotel will not give you a break if you forget to cancel.
- Official Description (provided by the hotel):
- DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more less
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- Also Known As:
- Doubletree Alpharetta
- Alpharetta Doubletree