We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average Hotel That Should Not Be” 3 of 5 stars
Review of Doubletree Hotel Atlanta/Alpharetta-Windward

Save Saved
You added Doubletree Hotel Atlanta/Alpharetta-Windward to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Doubletree Hotel Atlanta/Alpharetta-Windward
3.5 of 5 Hotel   |   2925 Jordan Court, Alpharetta, GA 30004   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast
Ranked #19 of 28 Hotels in Alpharetta
White Plains, NY
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Average Hotel That Should Not Be”
3 of 5 stars Reviewed March 28, 2013

I expected more from this Doubletree hotel. I stayed at a Doubletree hotel in NY metropolitan area and had a good experience in a hotel with very high traffic. So I expected this from the Doubletree in Alpharetta as it is somewhere in a suburbs of Georgia. It turned out this hotel is very average. I would rate it to about the same level as a Holiday Inn, which it should be above that. It is very small like a motel you pull over for the night on one of the Interstates. It was definitely not a business hotel. The front desk treated me like a second citizen because I booked my reservation through one of the travel websites. That was my mistake #1. Book your reservation through their website. However, Marriot never treated me like this, so there's the comparison. The room was somewhat outdated, reminds me of the 70s/80s. There were stains on the comforters, which I did take a picture and will post it when I get a chance. Other than that, it appeared clean. However, there was no bathtub, just a shower made of very cheap material. For the pros. There was free Wifi, so that was good. I also slept well as the bed was very comfortable from my point of view. The AC/heater appears brand new, so at least I could take comfort in the fact that I'm probably breathing clean air. I just made sure I stayed away from the part of the comforter where there were stains.

In the morning, I made sure the stains were clearly visible for the cleaners, but that comforter was still there when I came back at night. The room was somewhat quiet, but I could hear the guy next door with his television as well as when other guests close their doors. This never cut off my sleep; however. Would I stay here again? Maybe, but only if there are no availability at the Marriot and the other hotels in the area.

As a tip, for breakfast, go across the street as there is a Starbucks there. When I was there, I drove to Starbucks, grabbed a quick fix and headed to my clients.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

169 reviews from our community

Traveler rating
    66
    45
    40
    13
    5
See reviews for
25
25
12
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Birmingham, Alabama
1 review
5 of 5 stars Reviewed March 27, 2013

Carlton and staff always friendly and helpful, stay there more than once, they'll know you by name. Hearty breakfast, absolutely the best place to stay if doing business near Windward Parkway. Near all the resturants on Windward Parkway.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roswell
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 14, 2013 via mobile

Ok but not great. Looks a little worn and need of update. Staff not too friendly. Ice machine on my floor was broken. Good selection on the cable. Location is great. With all the competition nearby they need to step it up a notch.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaryCarney, General Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review, March 19, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our property. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2013

Friendly and helpful staff. I enjoyed my stay in this hotel very much. The location of this hotel is very close to the highway, many restaurants, stores and I believe there is also a mall nearby. I did not use the spa, fitness center or hotel restaurant or room service, but the "business center" could use an upgrade but was well equipped for what I needed (two computers, printer, pens). Internet service was a bit shaky but again it was good enough for what I needed it for.

Room Tip: I had a room on the ground floor with a view of the parking lot (115) and it was surprisingly quiet...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 5, 2013

I just came back from a business/pleasure visit to the Alpharetta/Atlanta area. And, I had the pleasure of staying at a Doubletree. i have liked this chain for quite some time and this location did not disappoint me this past weekend. I was pleased with the staff from the time I made the reservation to the time we left on Monday. The staff was professional, pleasant, and accommodating. Our room was clean and inviting. We had the pleasure of the warm and fresh cookies every day. And, the staff greeted us by name by the next morning. This location was/in a great location and so close to shopping and great restaurants. But, make no mistake, I will revisit this location for the service and the friendly staff.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

This was a wonderful stay for me and my family. My wife and I stayed 2 nights, with my 2 Daughters and their families. All 3 families were greeted with a smile, and cookies, which gave my 5 grandchildren a comfort level, being away from home. This is a warm family property.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed March 2, 2013

Whenever I travel to this area for business, I always chose Doubletree Hotel Atlanta/Alpharetta-Windward as my first choice of stay. Rooms are clean and spacious; price is reasonable and service is excellent. Carlton at the front desk is always pleasant, attentive and helpful. While staying there, I feel like home away from home. I strongly recommend this facility for your business and leisure

Y.Zhang

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Doubletree Hotel Atlanta/Alpharetta-Windward? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Alpharetta
#15 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Official Description (provided by the hotel):
DoubleTree Atlanta – Alpharetta, GA is located in the Windward business district. We offer free parking and a shuttle service to attractions around town, including the North Point Mall. Our amentities include complimentary WiFi, an on-site restaurant, Savannah’s, open for breakfast and dinner, and in-room dining, Mon-Thurs, a pool, fitness center, business center and ample event space for small to medium events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Odigeo, Hilton Hotels, Tingo, Priceline, Hotels.com, Venere and Otel so you can book your Doubletree Hotel Atlanta/Alpharetta-Windward reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree

Owners: What's your side of the story?

If you own or manage Doubletree Hotel Atlanta/Alpharetta-Windward, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.