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“Great location” 3 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   806 North Westover Boulevard, Albany, GA 31707 (Formerly Hampton Inn Albany (at Albany Mall))   |  
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Ranked #12 of 25 Hotels in Albany
Birmingham, AL, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location”
3 of 5 stars Reviewed May 30, 2013

The property is old, but the cleanliness, price and location are excellent. The staff were congenial. It is walking distance to restaurants, and in the same parking lot as the mall. It is the best rate for a nice hotel in the area.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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69 reviews from our community

Traveler rating
    17
    16
    16
    12
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Birmingham, United States
1 review
5 of 5 stars Reviewed May 29, 2013

I saw some very poor reviews of this hotel (on Yelp), but my experience was wonderful, as I have come to expect at any Hampton. Everything was exactly as I would have hoped. And a really great price for the Hampton experience!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharpsburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 29, 2013

The Hampton Inn is very nice and convenient to lots of things. Easy walking distance to resturants or the Mall for shopping or just walking, if you don't want to walk outside. Very secure area. Will definetly be staying at the Hampton again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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roswell, United States
1 review
4 of 5 stars Reviewed May 28, 2013

The wedding my mom and I were attending was close by and although no one actually knew where the Wyndfield Plantation was located, the hotel staff was happy to look up the directions and have them waiting for me when i arrived. An beautiful courtesty. Thank you

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 25, 2013

Clean comfortable rooms. The best pillows of all mid level hotels. Great, friendly staff. Would like to see USB hubs for the tech traveler in each room. Great staff!! I always stay there when in Albany, Ga.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 19, 2013 via mobile

There were 8 rooms booked for our family out of town family without any problems. The rooms are clean with up to date decor. We really enjoyed breakfast. Gretchen made sure there was plenty of everything for everyone. She has a great personality, smile & sense of professionalism. I will definitely stay again when I'm in the area.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Valdosta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 7, 2013

It looks like a Hampton Inn, but that's where it ends. From the outside access to the poor (and noisy) construction, it is a beast of a different color. My previously faultless online booking instructions (top floor, away from noise) were ignored (bottom floor at the stair well). I got the El Cheapo shutters with the inability to close the curtains, the smelly, sticky carpets, the incredibly slow wifi, the shower only with cold water turn-on as a wake up bonus, all included in the premium price. The complimentary breakfast hot food had run out at 08h00, "more coming" I was told, but had to go to work, sadly.

Later, the Coup De Grace: I needed a late checkout due to a business change and tried calling. Ring Ring. I arrived at the hotel and rushed into the foyer, to be greeted with... nobody. I loitered and eventually dialled again to be greeted by a receptionist whom I could hear but not see! I suggested stepping out into the lobby to deal with me, and presented my case. "Too late! It is 14h05, could have done it at 14h00!" I contemplated arguing but when a hotel has sunk so low that they make their poor reaction issues your problem, the battle is lost. Besides, I had already decided I would never frequent the place again and had enough flexibility to stay the night and call it the Final Curtain. So, in Albany GA, avoid this hotel. It is a mess, disorganized (no bill under the door, have to go down to the desk) and patently on the way out. AVOID!!! The cockroach in the bathroom could happen to anyone, I guess....

Room Tip: Go somewhere else....
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  • Stayed May 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hitesh P, Manager at Quality Inn, responded to this review, May 8, 2013
Thank you for your honest feedback. I am so sorry for the poor level of service you received while staying with us. I'll be sure to addressed our team in regards to your review and ensure that the necessary improvements are made. Again, I apologize and if you would like to further discuss your stay please feel free to contact me directly. Thanks again for your review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn

Address: 806 North Westover Boulevard, Albany, GA 31707 (Formerly Hampton Inn Albany (at Albany Mall))
Phone Number:
Location: United States > Georgia > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 25 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn Albany (At Albany Mall) Hotel Albany
Albany Hampton Inn

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