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“Pleased with Improvements” 3 of 5 stars
Review of Residence Inn Miami Aventura Mall

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Residence Inn Miami Aventura Mall
3.0 of 5 Hotel   |   19900 West Country Club Drive, Aventura, FL 33180   |  
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Ranked #3 of 7 hotels in Aventura
Bloomington, Indiana
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Pleased with Improvements”
3 of 5 stars Reviewed January 9, 2013

We have stayed at this property every since since 2008 because of the convenient location. Since our last visit, the pool and hot tub have been retiled and the heating system upgraded, which we enjoyed every day despite the weather. The rooms are spacious and quiet, and our requests for additional towels was promptly met. Overall this hotel meets the needs our family during holiday vacation.

We have two complaints which keep us from seeing this property as anything above an average Marriott. First, the maintenance work takes place regardless of the effect on guests. For example, the hotel was full on New Year's Eve, a sunny and warm day. We would have enjoyed the afternoon at the pool except the staff was powerwashing the patio. It was loud, extremely messy and very intrusive as this is the only outdoor space at the hotel. Second, the staff is unable to accommodate heavy crowds at breakfast. At times, the breakfast room can only be described as chaotic. We found ourselves sending a member of our family down during the first few minutes if breakfast service to grab a few yogurts and bagels before the onslaught began. There is literally pushing and shoving once breakfast is underway. This occurs every time we visit so it's obviously not a fluke. We have never seen this at any other Marriott and we strongly suggest the management every year that the issue be addressed, but to date nothing has been done.

Room Tip: Ask for a room on the boulevard side of the hotel the enjoy views of the area.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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278 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Grand Cayman
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 5, 2012

My wife & I stayed here last weekend due to its proximity to Aventura Mall. Its provides what you would expect from a Marriot....clean, friendly staff & good facilities. The mall is indeed a 2 minute walk from the front door. However there is one major flaw which would put me off ever staying here again....the set up of the air conditioning units. I am not quite sure who designed the hotel & why this problem is not mentioned in other reviews. However maybe it is a case that the air conditioning units in other rooms are 'stealth' like. Anyway, the problem is, the air conditioning unit is placed in a cupboard right next to the bed. Throughout the first night it woke us up every time it kicked in. Upon complaint the hotel staff advised us that this was a common problem in all rooms but they would have someone look at it to see if they could make it any quieter. They did indeed make it a little quieter but on the second night it still woke us continuously. I guess if you are used to sleeping next to a working air conditioning unit beside your bed, this won't bother you. For us, we are still confused as to why a hotel would structure a room like that?

Room Tip: Sleep outside, it will be quieter.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
curerich01
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 10, 2012 via mobile

We were welcomed by a very helpful lady on reception! Nothing was too much trouble and even phoned us to ensure we were happy with our room! The room is very spacious with excellent cooking and washing facilities! Clean rooms with a seating area! Lovely surroundings and perfect for shopping at the Aventura Mall and Restaurants! Overall if I was back in Miami for a couple of nights for shopping i would stay here!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orpington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

Spent 2 nights at residence inn Aventura Mall mid October 2012
Staff were very welcoming and helpful. Hotel was quite clean. The usual Marriott high standard.
Proximity to the Aventura Mall made shopping so easy and we also went to the food court several times for our meals. Nice swimming pool too.
All in all a great experience.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Top Contributor
112 reviews 112 reviews
80 hotel reviews
Reviews in 60 cities Reviews in 60 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 17, 2012

This is a decent property, I do like Residence Inns so I have the fridge/micro if I need it, even for short business stays. Thsi property was nice, and resonably clean, nothing super-special or outstanding....but I got a good deal & the proximity to my business event was close. I had the option of staying at the Trump Int'l, but for the points, I would stay here again. The Courtyard nearby looke OK as well. My only complaint is that the WIFi here is deplorable. Bring your own MiFi because the free WiFi would not even load a webpage like Yahoo.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Raleigh, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2012

Seriously, what else could you possibly ask for? Convenience, convenience, convenience! Location, breakfast, Mall, Exercise options, restaurants, etc.
Park down the street about 5 blocks...perfect for the kids.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 10, 2012

We stayed at this hotel Sept.28 to 30, 2012 for a wedding.
Our wedding rate of $135 per night provided us with a generous sized room with a complete kitchen (stove, full size fridge, microwave, dishes, etc.) and a bedroom separated from the living room. The room was very modern and clean.

The buffet breakfast was very good. And while coffee/tea is available throughout the day, I would have appreciated a bowl of apples or plate of cookies throughout the day as is the custom in other Marriott hotels.

There are two desktop computers for guest use. The hotel has free wi-fi. The outdoor pool is clean and has plenty of towels available. The gym is in very good shape. Parking is free.

All the staff were very courteous and pleasant.

The value for money was exceptional (although I realise that wedding rates are purposely attractively priced because of the large number of rooms booked).

The hotel's parking lot is adjacent to a small strip plaza that includes a Publix supermarket; and the insanely large Aventura Mall is across from the plaza.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Residence Inn Miami Aventura Mall

Address: 19900 West Country Club Drive, Aventura, FL 33180
Phone Number:
Location: United States > Florida > Aventura
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Aventura
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Miami Aventura Mall 3*
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Also Known As:
Residence Inn Miami Aventura Mall Hotel Aventura
Residence Inn Aventura
Aventura Residence Inn
Residence Inn Miami Aventura Mall Florida

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