We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Service” 5 of 5 stars
Review of Turnberry Isle Miami, Autograph Collection

Save Saved
You added Turnberry Isle Miami, Autograph Collection to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Turnberry Isle Miami, Autograph Collection
4.5 of 5 Resort   |   19999 West Country Club Drive, Aventura, FL 33180   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
$50 Nightly Credit
Ranked #2 of 7 hotels in Aventura
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Best Service”
5 of 5 stars Reviewed November 25, 2013

Fantastic! My wife and I stayed at this hotel for 5 nights with my baby daughter. The service is impeccable, our room (1 bedroom) was huge and astonishing with a great golf course view. Breakfast is very good, but expensive. And the location is perfect for shopping, as it is right in front of the Aventura Mall. They also have a beach structure for guests use, which have a pool, bathrooms and all the support you need.
Would recommend it for sure!

Room Tip: Get a room from the "3rd" building, for great gold course views.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

718 people have reviewed this hotel

Traveler rating
    378
    199
    75
    32
    34
See reviews for
221
164
21
177
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bethel, Connecticut
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Beautiful resort! Large complex spread out among different buildings with nicely manicured walkways.

Rooms are large and bathrooms match in size. Top notch restaurant on premises for dinner. The other restaurant for breakfast or lunch can be rather busy and crowded if you show up a bit later or without a reservation.

Beautiful lobby with a rather popular bar for the evenings with plenty of sofas and chairs to relax in. Overall a very nice hotel and part of the Marriott chain now.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 23, 2013

Turnberry Resorts was excellent, it has everything you need all in one location. Is next to Aventura Mall which is one of the best Malls in Miami. The service is great the staff makes you feel welcome, and you can feel the good atmosphere of the hotel as soon as walk into the resort.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2013

Turnberry continues to overdeliver to my highest expectations. I just feel so comfortable there.
The staff is exceptionally friendly and helpful, the physical facilities are clean, well attended and very conveniently located. The large pool is a great way to spend an afternoon.
I keep coming back and continue to be delighted.
Bourbon Steak Rest on property is not to be missed.

Room Tip: Although the golf course rooms may seem to be preferred I actually like the front facing rooms bette...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lockport, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2013

I went to the Turnberry Isle for a business conference. It is a lovely hotel, staff was very courteous, and my room was quite spacious. The bathroom itself was massive. It seems like it could use some updating, but all in all it was pleasant. Upon arrival I did find myself wandering around looking for a place to eat, and sat down at the pool, but ultimately got up after no one acknowledged me. I finally went to the concierge to ask where I could have lunch. I was told where to go. It would have been nice if someone actually showed me. I did have a nice lunch, however the order was wrong for my colleauge. Service was somewhat slow so we didnt say anything as we had an event to get to. I did make sometime for the Spa, which definately needs to be updated, but had two fantastic services. Alex was an excellent masseuse and the aesthetician, who was French, was perfect. The services were reasonably priced as well. I was disappointed that this was not a beach front property, but that was not the hotel's issue. Apparently the golf course is amazing and if that's what you like to do this is your place.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern
1 review
5 of 5 stars Reviewed November 19, 2013

I spent eight nights at Turnberry Isle and I have no regrets. From the Moment I arrived I felt more than welcome. The Service was impeccable in all Areas. The staff is very friendly and in my experience each and every one really went the extra mile to make sure I was happy, no exceptions.
There is a shuttle bus going all day that takes you to and from the Aventura Mall for Shopping and to the beach Club located just North of Miami Beach. Walking to the mall from the Hotel takes no more than 5 minutes though.
The Restaurants on the Resort grounds was also excellent, Bourbon Steakhouse beeing my favorite one. The bartenders at the Bourbon Steakhouse bar were wonderful, thank you Alex and Michelle for your work and kindness.
The two golfcourses are without a doubt two of the best courses i've ever played. My favourite of the two is the Soffer course. The layout is beutiful and the 64 foot tall waterfall at the 18th Island green just takes your breath away.
I will defeinitely be coming back to the Turnberry soon. It was a true pleasure being a guest there.

Room Tip: I was in the Orchid wing with a Kingsize room with the balcony facing the golfcourse, wonderful view...
See more room tips
  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, November 22, 2013
Thank you so much for your review, and for taking the time to let us know that you were happy with your stay. We look forward to welcoming you back in the near future, and I am sure that Alex and Michelle will be glad to hear your kind words.

Regards,
James Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2013

This hotel was very nice, my room was huge and the resort kind of gives you an "away from home feeling." But I called for several things to be sent to my room (like a simple toothbrush) and didn't get someone over until an hr later. I ended up buying what I needed at the shop.
I think service can definitely be improved but the hotel and the rooms are very nice.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, November 20, 2013
Thank you very much for taking the time to share your experience at Turnberry Isle Miami. I am pleased that you enjoyed your stay with us, and that you felt at home on our property, which is always a wonderful thing to hear. We are sorry to hear about the delay in service for your requested items, and I will most definitely look into how to prevent this from occurring in the future.

Regards,
James Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Turnberry Isle Miami, Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Turnberry Isle Miami, Autograph Collection

Address: 19999 West Country Club Drive, Aventura, FL 33180
Phone Number:
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Official Description (provided by the hotel):
Renowned for its two championship golf courses designed by Raymond Floyd, Celebrity Chef Michael Mina's award-winning BOURBON STEAK restaurant, three-story Spa & Fitness Center, the elite Canas Tennis, three relaxing pools, 40,000 square feet of meetings space, Beach Club on The Atlantic, 117-slip Marina and engaging kids camps all within reach of 408 spacious guest rooms and suites. Just minutes from South Beach, Turnberry Isle Miami is located across the street from South Florida's leading shopping destination - Aventura Mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Marriott, Tingo, Hotels.com, Otel, BookingOdigeoWL, getaroom.com, Priceline and Venere so you can book your Turnberry Isle Miami, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

Owners: What's your side of the story?

If you own or manage Turnberry Isle Miami, Autograph Collection, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.