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“NO WAY WAS THIS A GREAT STAY” 5 of 5 stars
Review of Turnberry Isle Miami, Autograph Collection

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Turnberry Isle Miami, Autograph Collection
4.5 of 5 Resort   |   19999 West Country Club Drive, Aventura, FL 33180   |  
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Ranked #2 of 7 Hotels in Aventura
Philadelphia, Pennsylvania
Top Contributor
254 reviews 254 reviews
33 hotel reviews
Reviews in 69 cities Reviews in 69 cities
314 helpful votes 314 helpful votes
“NO WAY WAS THIS A GREAT STAY”
5 of 5 stars Reviewed May 9, 2013

Because it was AWESOME.

I stayed at Turnberry for over a long week of GOLF and FUN. Turnberry had so much to offer. First off, the GOLF…. The 2 courses have got to be some of the best GOLF that Miami has to offer. Stoffer course was challenging for any level of golfer. Miller course was just a lot of fun. My favorite hole was the 18th hole on Stoffer. I could have played the hole over and over. Both pools are great and relaxing. The water slide is a fun thing to do and the lazy river too. The room I had that over looked the golf courses was just so perfect in so many ways.
What really makes this place AWESOME is the staff. I walked all over the property and was greeted with a smile and a Hello by staff. Some of the staff even greeted me by name Mr. Ehrlich, which I had to correct them (Jerry) PLEASE……LOL.
Here is a list of some of the staff to look out for, They are what can make this place even enjoyable for you during your stay.

Valet- David and Julio- They made me feel welcome every day
Manager- Danilo- He knows how to get things done. 
Golf- Augie – He is the man when it comes to Golf.. THANKS
Front Desk – Archie- Thanks
Pool Bar Tender- Joe – makes the best drinks with a smile
Pool Side personnel – Fort ??? and Rachel
Bellman- All of them
Housekeeping- for my room in 4615. Thanks for taking care of me.

Thanks to the rest of the staff for making my stay an AWESOME time. It just doesn’t get any better.

If you ever have a bad stay at Turnberry it is because of you. I had a problem and they fixed it. I would and will be back many more times, if they will have me.

Jerry Ehrlich from the Great City of Philadelphia

Room Tip: GOLF COURSE VIEW, higher the better
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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760 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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English first
PA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

We had a quick 2 day stay on the property after spending 5 days in Marco Island. The pool area, golf course, steak house , and lobby bar area were really nice.
Our hotel suite had up to date decor, a separate sitting area, a luxurious bathroom with double sinks, rain shower,and closed off toilet area. The bed was very comfortable.
The resort was immaculate with friendly staff and exceptional service.

Room Tip: We are Marriott platinum members and were upgraded to a lovely suite.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wallingford, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

if your looking for a classic resort with a spanish mission feel you will love turnberry isle. The lobby is well appointed and crisp. The rooms are spaceous with great views. The burbon street steak house was excellent, great bar. The golf courses were in magnificent shape. The Miller course was open with fun green locations. the Soffer course was tight with water everywhere, 18 is a par 5 with an island green to finish off your golf experience.I swear everytime i looked at that green it got smaller, steel your nerves and take the shot. The staff couldn't do enough for you. A superb resort!

Room Tip: " Golf course views are beautiful.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, May 15, 2013
Dear Joseph,

Thank you for taking the time to provide us with feedback from your recent stay. We are delighted to learn of your wonderful experience and look forward to welcoming you back in the near future.

Regards,
James Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Nice facility, large rooms, great amenities (24x7 gym that's very decent). 20 minutes from MIA. Overall great experience. The only minus was a very small reception area that seems to be detached from the lobby so plan for extra time to check in.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brampton
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 7, 2013

we were on a golf trip to the resort in the first week of April and were very happy with the golf courses (2) and the hotel. The staff was very accomodating and the grounds and rooms were clean and beautiful. The hotel has a shuttle service to their own beach area and I found this to be an additional bonus to our stay at the resort . Great resort that I would highly recommend

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 7, 2013

Dismal resort, poor staff attitude, everything ridiculously over priced. Was there on business and had a hard time eating there or even shopping in the gift shop. We paid a resort fee but there is no beach - unless you take a shuttle and expect to pay and pay. Boca and the Breakers for next trip to south florida.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review, May 15, 2013
We are disappointed to learn about your recent experience and hope you’ll give us an opportunity to discuss this further with you. We’ve privately messaged you so we can connect. Thank you.

Regards,
James Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
155 reviews 155 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 7, 2013

Really nothing special about this resort. It's basically what you get everywhere in Florida. You can tell the building is a little old and in need of maintenance. The room is really big, but it is laid out poorly. The walls are very thin so noise really travels between rooms - especially from the shared balcony. The Cascata Grille restaurant was really weak.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turnberry Isle Miami, Autograph Collection

Address: 19999 West Country Club Drive, Aventura, FL 33180
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 408
Official Description (provided by the hotel):
Renowned for its two championship golf courses designed by Raymond Floyd, Celebrity Chef Michael Mina's award-winning BOURBON STEAK restaurant, three-story Spa & Fitness Center, the elite Canas Tennis, three relaxing pools, 40,000 square feet of meetings space, Beach Club on The Atlantic, 117-slip Marina and engaging kids camps all within reach of 408 spacious guest rooms and suites. Just minutes from South Beach, Turnberry Isle Miami is located across the street from South Florida's leading shopping destination - Aventura Mall. ... more   less 
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Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

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