For the high end amenities this resort offers, I was astonished to smell toxic paint outside my door. I immediately went down to address this concern and was given a long a
wait by a befuddled front desk attendant. Rather than immediately address my concern as to why we were not told that there was going to be painting performed and call a manager, I stood waiting and was told to go check the smell again and they would not paint around the side of my door. Well, if a hotel guest has an allergy to make them suffer and endanger themselves at a high end resort is unheard of. I personally sought out a manager who then moved my room. I am disappointed by the fact that in high season on a sold out weekend, guests would be subjected to repairs without notice. I also was disappointed with the 90 minutes we spent to have this process happen and that a manager would make the guest personally go back and forth through an industrial strength paint zone. I have been treated better at Marriott's lower end sister properties and was beyond inconvenienced with the health of myself and young child put at risk by noxious paint fumes.
- Official Description (provided by the hotel):
- Renowned for its two championship golf courses designed by Raymond Floyd, Celebrity Chef Michael Mina's award-winning BOURBON STEAK restaurant, three-story Spa & Fitness Center, the elite Canas Tennis, three relaxing pools, 40,000 square feet of meetings space, Beach Club on The Atlantic, 117-slip Marina and engaging kids camps all within reach of 408 spacious guest rooms and suites. Just minutes from South Beach, Turnberry Isle Miami is located across the street from South Florida's leading shopping destination - Aventura Mall. ... more less
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- Also Known As:
- Turnberry Isle Miami Hotel Aventura
- Fairmont Turnberry Isle Hotel
- Fairmont Aventura
- Aventura Fairmont
- Turnberry Isle Miami, Autograph Collection Aventura, Florida