We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel @ Aventura” 4 of 5 stars
Review of Turnberry Isle Miami, Autograph Collection

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Turnberry Isle Miami, Autograph Collection to your Saves list
Turnberry Isle Miami, Autograph Collection
4.5 of 5 Resort   |   19999 West Country Club Drive, Aventura, FL 33180   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #3 of 7 Hotels in Aventura
Certificate of Excellence 2014
Buenos Aires, Argentina
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Very nice hotel @ Aventura”
4 of 5 stars Reviewed December 22, 2012

Great rooms! Nice pool with lazy river and water ride. Great service in general. Awesome european or continental breakfast at Cascata Grill. If you want to avoid valet parking ($30/day) you can park in Aventura mall parking in front of Macy´s and walk two blocks.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

899 reviews from our community

Traveler rating
    475
    242
    96
    44
    42
See reviews for
267
213
22
224
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
melbourne
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 16, 2012

A great place to unwind even with a lot of conferences/lunches being held within the premises. We are not golfers and cannot comment on the golf course itself but the views are definitely great, probably from any given room.

The room itself was clean and there is not much to complain of except that microwave is not provided and has to be rented. Why ?

We did not use either of the pools but used the beach club which was great. The free shuttle was useful to visit the beach club or Aventual Mall.

Tried the signature lobster pot pie in the restaurant- pretty good.

Room Tip: Higher floor offer better views
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 14, 2012

I have stayed at Turnberry Isle for many years but this is the first time since Marriott took it over and it definately does not have the Class that it used to have and I found the service very poor in one instance I called up housekeeping for Towels which were not exchanged in the morning and 1 1/2 hrs later I got them but not before 3 more calls

Room Tip: Stay in the deluxe rooms much bigger and brighter
See more room tips
  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with clever-hotels.com

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Rooms Division Director at Turnberry Isle Miami, Autograph Collection, responded to this review, December 17, 2012
Thank you for taking time to give us feedback from your recent experience. We value your loyalty to our resort and have already addressed your comments with our team. Please be on the lookout for a private message we sent you in hopes that we may connect.

Regards,
Adolfo Bolanos
Rooms Division Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2012

I could have not asked for a better vacation spot. Turnberry exceeded every expectation. The hotel staff were the best I've ever come across. The resort itself is outstanding in beauty and service. We had a great stay and would visit again in a heartbeat.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 10, 2012

This hotel is very arrogant and not at the service of he client. Carpet of the room was dirty, light of the shower was dysfunctional, toilet was not working properly, housekeeping was irregular and this at the nice price 0f 430 dollars a night .! I made a remark at the reception when checking out. And receptionist told me that I should have mentioned this earlier. I replied that a 5 star hotel should manage this without the help of their clients. That I am paying the price for not getting irritated about this kind of details! A one star family hotel is probably doing much better.
Bottom line: after 4 days more then 2000 Dollar poorer and irritated and no excuse of the hotel!
Thank you Turnberry Isle Miami!

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Rooms Division Director at Turnberry Isle Miami, Autograph Collection, responded to this review, December 12, 2012
We are disappointed to learn of your recent experience at Turnberry Isle Miami. What you have detailed certainly does not live up to our commitment to service excellence. We have messaged you privately in hopes we may connect to discuss your experience further.

Regards,
Adolfo Bolanos
Rooms Division Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 9, 2012

Stayed recently and generally enjoyed our stay. Location and staff were very nice. Property was supposedly renovated recently but they really missed a lot of details. Cleanliness was marginal and although each room has a small sitting balcony, ours was dirty and the railing was rusting. Our maid never replaced our coffee supplies nor replenished our toiletries.
We were here on business so we tolerated the imperfections and the place is really ok for business but it is not a grand vacation destination. Don't be mistaken.

Room Tip: Get a room in the Jasmine building facing the golf course or pool.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2012

I have just returned from a trip to The Turnberry Isle resort in Aventura, Miami. I stayed there for two days with my Partner and my Mother en-route to a Cruise. The location is excellent, located near to Aventura Mall,beautiful rooms and facilities.

I am writing to say what a wonderful stay we had, the staff were exceptionally friendly and displayed great customer services skills. I would like to say a special thank you to the waiters in The Cascata Grill,Chris,Oswaldo and Augusto.

From the Jamaican family xxx

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review, December 6, 2012
Dear Lorna,

Thank you for taking the time to write a review about your recent stay. We are happy to learn you enjoyed your experience, our friendly staff, and have shared your special thanks to the team members you mentioned in Cascata Grill. We hope to welcome you back soon.

Regards,
Your family at Turnberry Isle Miami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Turnberry Isle Miami, Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Turnberry Isle Miami, Autograph Collection

Address: 19999 West Country Club Drive, Aventura, FL 33180
Location: United States > Florida > Aventura
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 408
Official Description (provided by the hotel):
Renowned for its two championship golf courses designed by Raymond Floyd, Celebrity Chef Michael Mina's award-winning BOURBON STEAK restaurant, three-story Spa & Fitness Center, the elite Canas Tennis, three relaxing pools, 40,000 square feet of meetings space, Beach Club on The Atlantic, 117-slip Marina and engaging kids camps all within reach of 408 spacious guest rooms and suites. Just minutes from South Beach, Turnberry Isle Miami is located across the street from South Florida's leading shopping destination - Aventura Mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, Hotels.com, Priceline, Marriott, Despegar.com, Odigeo and Tingo so you can book your Turnberry Isle Miami, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

Owners: What's your side of the story?

If you own or manage Turnberry Isle Miami, Autograph Collection, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.