This is your run of the mill highway motel with some frustrating issues. The staff are pleasant and friendly enough however there were a few issues. For what you get, the rates are very high. The breakfast isn't a free breakfast because it's included in the high rate. In regards to the breakfast it is awful, cold boiled eggs, sugary cereals, old white bread and some more unhealthy muffins etc. There is also a lack of seating which means no more than 10 people can be in the room at the same time.
I traveled from across the country on business and booked a suite that was advertised as a kitchen with cooking facilities. Remember every room has a fridge and microwave. I got to the suite to discover a fridge, microwave, tons of empty cupboards and draws but no hot plate, oven, griddle or anything. No cutlery, plates, bowls etc. So yeah, not really a kitchen. I mean, you can put two tv's in the suite which isn't needed but you can't provide some basic utensils? It's also not clear on the website that there isn't actually cooking facilities bar a microwave which is in every room anyway.
The water is also bad. It stunk of gas/rotton eggs which meant just brushing teeth and showering was a challenge to not puke. Some staff also found it difficult to call a cab to take us to our meetings, not sure why there isn't a regular number they can call.
Luckily my visit was to serve a specific purpose i.e business. I certainly wouldn't be staying here for a vacation. Also on a busy road and you can hear every car/train at night.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN PLUS Auburndale Inn and Suites. This beautiful newer hotel is already the recipient of many prestigious awards including The Best of The Best in Quality for 2008. BEST WESTERN PLUS Auburndale Inn and Suites offers superior customer service, beautifully appointed guest rooms with amenities such as a sparkling heated outdoor pool, Complimentary Hot Breakfast, Free WiFi, state of the art fitness center, business center and meeting room facilities accommodating up to 55 guests. ... more less
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- Also Known As:
- Best Western Plus Auburndale Inn And Suites
- Best Western Plus Auburndale Hotel Auburndale
- Auburndale Best Western