We settled into Room 106, only to discover that the bathroom ceiling was leaking into our room! We were promptly moved, with apologies, to Room 101. Unfortunately Room 101 was nearest the lobby, the fitness room and the breakfast serving area, and was therefore very noisy. Additionally, the room did not appear to have been used often, based on its musty smell,lack of towels, lack of a telephone and television remote. We made six trips to the front desk in an effort to find a replacement remote. According to the clerk, the manager would resolve the issue. But, we never saw the manager.
Upon our return from dinner, we inquired as to the breakfast serving hours and were told that breakfast would be served from 6:00 am to 10:00 am.
The following morning, we arrived in the breakfast area at 9:15, only to find that it had been closed at 9:00. The front desk clerk was unsympathetic to the fact that we had been given incorrect information. Her attitude and aplomb only served to solidify our bad review of this hotel.
Needless to say, this was not our best hotel experience. My efforts to obtain a satifactory outcome from the hotel are in limbo.
- Official Description (provided by the hotel):
- We are located in Atlantic Beach, Florida, one mile from the Atlantic Ocean. Naval Station Mayport is located one mile north. Our location is close to all Jacksonville Beaches and the Kathryn Abbey Hanna Park. Area attractions also include Jacksonville Beach Pier, Huguenot Park, Big Talbot Island, Dutton Island Preserve and Adventure Landing. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Cheap Tickets, TripOnline SA and Expedia so you can book your BEST WESTERN Mayport Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Mayport Inn And Hotel Atlantic Beach
- Best Western Atlantic Beach
- Atlantic Beach Best Western
- Best Western Jacksonville