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“Not in Atlantic Beach” 2 of 5 stars
Review of BEST WESTERN Mayport Inn & Suites

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BEST WESTERN Mayport Inn & Suites
2.0 of 5 Hotel   |   2389 Mayport Road, Atlantic Beach, FL 32233   |  
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Ranked #2 of 3 hotels in Atlantic Beach
Normanton, United Kingdom
Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
“Not in Atlantic Beach”
2 of 5 stars Reviewed June 23, 2013

This hotel is nowhere near the beach and is in a run down area of Mayport close to the naval station.We checked in after a fairly long drive from Orlando and were given a room on the ground floor (1st floor) when we entered the room we were greeted with a strong musty smell that would not go away we were due to stay three nights so I was going to ask for a nicer non smelling room the next day but we went to the breakfast room the next morning and found the room tiny it had 4 tables and seats for 12 guests,The breakfast was fair enough with a good selection and bacon (if you don't mind more fat than meat on your bacon)and scrambled eggs but the room was just to tiny and the hotel is too far from any beach

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review, June 25, 2013
Thank you for your candid feedback and I sincerely apologize for not living up to your expectations. While we are located in Atlantic Beach, one mile from the Atlantic Ocean and just minutes from areas with public beach access. Unfortunately, we have no control when third party travel agents misrepresent our property as one located on the beach, however, most guests select our property to be close to the area beaches without having to incur the significantly higher rates of the oceanfront properties. As for the odor in the room I wish I was made aware of this during your stay as this is unacceptable and I apologize for the inconvenience. I hope you will give us another opportunity to serve you.
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70 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Haifa, Israel
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2013

Small and nice hotel. Location on the central street at Atlantic beach. Very silent place.I stayed here 6 times in the last year. Great hotel, Great hospitality, Great staff!!!

Suggested for everyone!!!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review, June 25, 2013
Thank you for your nice compliments and five star review! I will certainly share this with my staff. They take such great pride in their jobs and I am glad it shows! I am thrilled you enjoyed your stay at the Best Western Mayport Inn & Suites! We look forward to seeing you again!
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Port Orange, Florida
1 review
5 of 5 stars Reviewed June 6, 2013

Good experience and value for the price and good location...........staff very helpfull and breakfast was very good. i always put best western at the top of my list for hotels....I think you could pay more for a hotel and get less..............

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Assistant General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review, June 7, 2013
Thank you for taking time away from your busy schedule to complete a tripadvisor survey regarding your recent stay with us. Our entire staff pride themselves on providing the very best service and they are very impressive. It's certainly a pleasure that it's noticed and I thank you again. If you're in the area again in the further please do not hesitate to call on us as we would be delighted to have you stay with us again.

May God Bless you richly!
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Jacksonville, Florida
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 1, 2013

I stayed here for a few nights, and they were so nice. I wish I could remember the young man's name who checked me in. He was so helpful, had warm cookies ready in the afternoon, & was generally above & beyond. This is very close to Hannah Park, which is a must see spot while in Jacksonville. Beautiful park, & also right on the ocean, but without all the crowds. I would recommend this hotel to anyone.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Assistant General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review, June 5, 2013
Thank you for noticing the oustanding staff here. They take great pride in the hotel and I am glad it shows! Thank you for your tips and nice review! We appreicate your patronage and look forward to seeing you again!
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Charlotte, North Carolina, Usa
1 review
4 of 5 stars Reviewed May 29, 2013

Room nice bed lumpy, sheets didn't stay on bed.. Breakfast good. Service good until checkout. Great location. Check in staff great, checkout staff not so good. Enjoyed our stay and will reserve again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review, May 31, 2013
Thank you for taking time out of your busy schedule to share your honest feedback with others! We are working to replace several mattresses that need it and I apologize for this inconvenience. I hope when you return in the future that I will have the opportunity to meet you! Thank you again!
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Additional Information about BEST WESTERN Mayport Inn & Suites

Address: 2389 Mayport Road, Atlantic Beach, FL 32233
Phone Number:
Location: United States > Florida > Atlantic Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Atlantic Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mayport Inn & Suites 2*
Official Description (provided by the hotel):
We are located in Atlantic Beach, Florida, one mile from the Atlantic Ocean. Naval Station Mayport is located one mile north. Our location is close to all Jacksonville Beaches and the Kathryn Abbey Hanna Park. Area attractions also include Jacksonville Beach Pier, Huguenot Park, Big Talbot Island, Dutton Island Preserve and Adventure Landing. ... more   less 
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Also Known As:
Best Western Mayport Inn And Hotel Atlantic Beach
Best Western Atlantic Beach
Atlantic Beach Best Western
Best Western Jacksonville

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