We were given 2 doubles for our anniversary weekend when we asked for a king. The "limited ocean view" is a view of the giant air conditioning units. The hotel claims luxury but falls flat. Nice shower heads on a tiny standard tub. Tiny pool filled with kids. Small bar in the lobby with over priced drinks and guests with children traipsing back and forth. You can hear people talking when you walk through the hallway which is not air conditioned! And the mirrored elevators had sweaty back prints on the glass. The sheets were cheap and scratchy. The beds and pillows were hard. And the duvet was not attached to the cover so it constantly got bunched up and slid off the bed. After waking up freezing the third time, we huddled under our bathrobes and tried to get some sleep. The hotel made it impossible to do anything yourself like get something out of the valeted car or get ice and it took 20-40 minutes for the staff to bring anything and everyone expected a tip. There were also a ton of hidden fees and no one told you what was included or even where to find beach towels for the pool. The internet didn't work the entire weekend even though we complained twice a day, every day. The only benefit is all of the reasonably priced restaurants within walking distance. The icing on the cake was our room not being cleaned one day and having to ask twice! This place is horrible! and I would recommend staying anyway but here!!
- Official Description (provided by the hotel):
- Escape to Oceanfront splendor with luxury accommodations and intuitive service at our Florida vacation resort. The artful getaway is situated on the sweeping white sands and rolling waves of the Atlantic Ocean in Atlantic Beach, minutes from Jacksonville. The luxury oceanfront resort luring guests in with its cobblestone streets featuring an eclectic mix of shops, restaurants, art galleries, ice-cream parlors and nightlife options. ... more less
- Reservation Options:
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- Also Known As:
- One Ocean Hotel Atlantic Beach
- 1 Ocean Resort
- One Ocean Atlantic Beach