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“great value” 5 of 5 stars
Review of Howard Johnson Plaza Altamonte Springs Orlando North

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Howard Johnson Plaza Altamonte Springs Orlando North
3.0 of 5 Hotel   |   230 West State Road 436, Altamonte Springs, FL 32714   |  
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Ranked #10 of 14 Hotels in Altamonte Springs
Cincinnati, Ohio
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“great value”
5 of 5 stars Reviewed May 12, 2011

We stayed at the Magnuson Grand for a week in early May. The staff was more than helpful. The breakfast buffet was nice--they had several selections of hot and cold items. The hotel was very handicapped friendly. We had a handicapped room which had a roll-in shower, a bench, and rails. On the last day, they let us stay several hours after checkout time which really helped. Great location for Cape Kennedy (space launch) and Universal. Not so great for Disney, although it is right on I-4. Had small workout room, but free guest membership at Gold's Gym. Very clean.

Room Tip: the ones in the back away from the pool-quiet.
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, July 9, 2011
Thank you for your kind comments.

We look forward to welcoming you again on your next travels.

Many thanks,

Bhavin Shah
Front Office Manager
bhavin@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

409 reviews from our community

Traveler rating
    70
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    95
    78
    79
See reviews for
146
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Orlando, Florida
1 review
5 of 5 stars Reviewed May 4, 2011

I absolutely loved my stay and this hotel. The staff is great and very helpful. We stayed here twice in a matter of weeks while looking for a place for our relocation. The staff is great, very accomodating and I had the best sleep ever. The rugs around the hotel and the rooms could use some updating and replacing, but the rooms are incredibly comfortable and the beds and pillows could've come home with me. The best part is the full hot/cold breakfast each morning, the free parking and free wifi. If you're looking for the best hotel for a good price this is the place to stay.

Room Tip: Room with a pool view, beautiful & relaxing
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, July 9, 2011
Thank you for your kind comments.

We appreciate your suggestions and are grateful for your kind comments about what we aim for;

Great rooms and beds.
Super friendly customer service.
Great full breakfast every morning.

Many thanks,

Bhavin Shah
Front Office Manager
bhavin@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massapequa, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 27, 2011

I stayed here for 5 days, and i would do it again. the staff was very nice and accommodating. i was given a first floor room right at the pool which i was not happy with(traveled without kids) but they were very understanding and the next day gave me a 2nd floor room overlooking the pool and waterfall..the rooms were clean(housekeeping did a great job) and comfortable with a fridge, microwave and coffee maker. They provided a breakfast in the morning which was ok..maybe a little variety would be better especially when i was there for a longer stay but the food was good. The pool was nice, just wish the water was a little heated..it was pretty cold.. If i am in the area again, i would definitely stay there again..

  • Stayed April 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, May 4, 2011
Thank you for your kind comments.

I have forwarded your review to all staff.

We all look forward to welcoming you again at our hotel.

Many thanks,

Bhavin Shah
Front Office Manager
bhavin@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edison, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2011

The swimming pool has a nice waterfall at the center, if you splurge and get the rooms with a view, you can see the swimming pool and pool bar. Rooms were clean, and the staff was super friendly. Walgreens is literally walking distance from the hotel, and I went there 4 times in one day for random things I would have ordinarily coped without.

Room Tip: Ask for a room with a view of the pool / bar.
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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, April 27, 2011
Thank you for your kind comments..!!

We are all so happy that you enjoyed your stay and look forward to welcoming you again on your next travel.

The Walgreens is actually located in the same parking lot as the hotel..!!, and is very convenient for our guests, as well as the staff..!! :) Especially nowadays where you can buy almost anything you want or need at Walgreens.

Bhavin Shah
Front Office Manager
fdmanager@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2011

I enjoyed my stay at the hotel. I was in for my church's Spring Retreat--Province of Saint Peter, CEEC ''Saint of Saints Diocese. My room was very nice, I loved hearing the waterfall at night while sleeping. The breakfast buffet,the meal plans, and the restaurant staff were excellent. I really liked how the hotel is located to other local restaurants and other venues.

Room Tip: Ask for a non smoking room definitely
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  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, April 12, 2011
Thank you for your kind comments.

It was an absolute pleasure and privilege for us to host your conference at our hotel.

I hear from the sales office that you will be back here next year...!! We all look forward to welcoming you back to the hotel.

Bhavin Shah
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 4, 2011

Loud music and noisy lounge patrons - these greeted us as we enter the lobby. When we were checking in with 'Gail' at the front desk, my partner thought that he already prepaid having provided the credit card info while booking through the hotel's website. As he was checking the reservation papers, Gail sarcastically asked him if he found anything. Then she apologized for him having a bad day which was uncalled for. Her attitude and the way she interacted with us were not amusing. She assigned us to Room 349. The room was at the back of the building "away from the noise". Reaching the elevator, we found that it wouldn't open. We took the stairs and found the elevator on the second level; tried it again but it would not close properly this time. We took the stairs again. We found the room almost at the very end of the wing facing the dark parking lot at the back of the hotel. It was dark and the lights would not turn on. My partner entered said something about an odour and finally was able to turn the bathroom light on (the lamps would still not turn on). He rushed out of the bathroom telling me that we were not staying. I checked what he saw : the tub was dirty and had some plaster-like material in it, there was a soiled hand towel on top of the toilet seat cover, there was a lingering bad smell and the floor was disgustingly dirty. The carpet close to the sink and bathroom was frayed and the garbage bin was on top of the console. We both rushed downstairs and told Gail that we are not staying at the hotel. We got refunded. We were able to check in the the Hampton Inn nearby at almost the same rate and with a much, much better service from the hotel personnel and clean-smelling, neat and tidy, well-lit room.

  • Stayed March 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, April 5, 2011
Thank you for your review.

Please accept my sincere apologies for your experience at our hotel.

I have personally taken action with regards to the customer service you received at the hotel. This will never happen again.

With regards to room 349, this room should never have been available to rent. This room was out of order while maintenance were working on it, and unfortunately the work order expired on the system and the room popped up again. We have put in measures to make sure this will never happen again (I am now in charge of controlling all rooms out of order), and we thank you for helping us put these measures in place.

Once again please accept my sincere apologies for your experience. This not a typical stay at our hotel as you can see from our other latest reviews.

Bhavin Shah
Front Office Manager
fdmanager@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 29, 2011

I've stayed here many times on business and if you want a decent, clean room, good breakfast and restaurants and bars within walking distance then don't look any further.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhavin1, Front Office Manager at Howard Johnson Plaza Altamonte Springs Orlando North, responded to this review, April 5, 2011
Thank you for your kind comments.

We are all so pleased that you enjoy using us as your hotel of choice for business..!!

We look forward to welcoming you on your next visit..!!

Many thanks,

Bhavin Shah
Front Office Manager
fdmanager@magnusonorlando.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Plaza Altamonte Springs Orlando North

Address: 230 West State Road 436, Altamonte Springs, FL 32714
Phone Number:
Location: United States > Florida > Central Florida > Altamonte Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Altamonte Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Howard Johnson Plaza Altamonte Springs Orlando North 3*
Number of rooms: 262
Official Description (provided by the hotel):
Conveniently located off I-4 - close to Downtown Orlando and just minutes from shopping and many fast and fine dining restaurants. Our 20 foot waterfall cascades into the olympic size pool. Home to the Sterling Room steak and seafood restaurant, serving Sterling Silver meats. Home to the legendary Why Not Lounge, serving cocktails and hot food nightly. Guests receive a free full-hot breakfast buffet daily serving a selection of fresh baked breads, fresh fruit, breakfast meats and eggs prepared in our full service kitchen and served in the restaurant. Room service is available from morning to night and three large Jacuzzi Suites are available. We have 10 meeting and banquet rooms, the largest accommodating up to 356 people. ... more   less 
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Also Known As:
Holiday Inn Altamonte Springs
Clarion Altamonte Springs
Altamonte Springs Holiday Inn

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