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“Nice stay. Outside appearance is deceiving.” 4 of 5 stars
Review of Residence Inn Orlando Altamonte Springs

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Residence Inn Orlando Altamonte Springs
3.0 of 5 Hotel   |   270 Douglas Avenue, Altamonte Springs, FL 32714   |  
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Ranked #4 of 14 Hotels in Altamonte Springs
Certificate of Excellence
Suntree, Florida
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Nice stay. Outside appearance is deceiving.”
4 of 5 stars Reviewed July 14, 2014

I needed a hotel for a tennis tournament in Altamonte Springs. I read all the reviews and picked this hotel. The reviews on the grounds were inflated. We drove up and I kept thinking "this can't be the same place". It looks run down from the outside.

Janet at the front desk was wonderful. Great smile and she hooked us up with the quietest room I have ever stayed in. We were in building 11 and it was silent.

The hotel has doors facing the outside. The setup is two floors, condo style. We crunched through dead leaves, walked up the flight of stairs and went back in time to 1970. Think olive and orange décor. Small bathroom, dated. However, everything worked; room was clean, plenty of hot water and good water pressure. There was a full kitchen, living room/bedroom combo with the bath to the side. The room had two closets, plenty of hangers and a set of drawers.

No frills, but I would stay there again in a heartbeat. It was worth the price and after staying, I thought I got a great deal for such a quiet large room.

Room Tip: Building 11 have tons of parking and no guests. It was silent during our stay.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review, July 16, 2014
Thank you for taking the time to comment about us. I appreciate your comments regarding your recent stay at the Residence Inn Altamonte Spring.

I will make sure to share your comments with the rest of my team and especially Janet. Feedback from guests is always welcome as I strive to continuously improve the quality of our services.

Thank you again for sharing your experience. I look forward to seeing you in your future travels.
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155 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
sbbink
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 9, 2014

The check-in process was ridiculously long because there was only one person at the front desk. There were two people (one was already checked in but was trying to solve some room problems) ahead of me, and I waited about 20-25 minutes to check in. Needing some questions answered a few days later, there was only one person at the desk again. Only saw one person at a time whenever I was in the main building. Thankfully, after finally getting checked in, my suite was fairly pleasant. The full kitchen was very welcoming as was the sitting area. The carpeting throughout could use a good cleaning, the closet doors should close, and the dresser drawers should close. With that said, the extra room afforded by having a suite configuration, especially for a six-night stay, was very comfortable. I will return when in the area.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review, July 10, 2014
Dear GUEST NAME,

Thank you for taking the time to tell us about your experience at the RESIDENCE INN – ALTAMONTE SPRINGS. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore your feedback is very important to us. I have passed your comments on to the team and we are already making the appropriate adjustments.I appreciate you sharing your concerns, and hope to see you soon.

Sincerely,

Monica L. Sciullo
General Manager
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Camden, New Jersey
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 24, 2014

Whenever we travel to the area, we have family here, we stay at this hotel. They have always been very accommodating and the rooms are always well kept. We spent 7 days here this trip. Some problems the plumbing on day 5 but the problem was immediately and properly addressed. Good job and we will be back!

Room Tip: Many rooms with a fire place and a pool is convient.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review, June 26, 2014
Ron-

Thank you so much for your warm comments about our fantastic home away from home! We work really hard daily to give you that welcoming experience and our very proud it is paying off!!

We will see you again next time!!!

Yours in hospitality,
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Orlando, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

The Residence Inn was a totally different experience for me. This place felt more like Villas. It was nicely landscaped, the free breakfast was pretty tasty! The staff is friendly.

The suite itself was awesome! It had a full kitchen including pots, pans, dishes, silverware, glasses, coffee cups. I mean it had everything. I really felt like I was home. The textures and the fabrics and the colors were modern. One issue I had was their WiFi. I would only get one bar and the two times it rained I had no signal. The only other issue was the lack of HD channels. Only 8 HD channels were available.

There is a Cracker Barrel a block away. Waffle House and AMF Bowling are next door. 711 is right down the street. Residence Inn does have a small store to buy soda and snacks. There is a laundry room to use which came in handy!

I really felt at home staying at this Residence Inn.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review, June 15, 2014
Christopher,

Thank you so much for your warm comments about our fantastic home away from home! We work really hard daily to give you that welcoming experience and our very proud it is paying off!!
Come back and see us again real soon!!

Thanks again!!
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Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed June 4, 2014

Loved the garden atmosphere. Our check in was easy and the person at the check in counter was very pleasant and helpful.
Our room was spacious but upstairs was hot. The person on duty at the front desk (I wish I could remember her name) had maintenance promptly check it out but he was unable to do any thing.
We were just passing through town but were very impressed with Residence Inn and will definitely seek out it out again.

Room Tip: Room was hot upstairs so the downstair froze during the night to compensate for the temperature upst...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review, June 6, 2014
Ms. Broussard-

Thank you so much for the wonderful comments about our rooms and grounds. We are very proud of our little home away from home and are glad to see that you enjoyed yourself.

I believe the Guest Services Agent who helped you was Linda who is our in house welcome committee :-) I will pass your comment on to her.

Once again thank you for the compliments and hope to see you again soon :-)

Monica Sciullo
Assistant General Manager
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Jupiter, Florida
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel could be updated regarding the rooms, but overall, very clean and quiet. The loft features of the suites are great for families, giving privacy to those who wish to have some on occasion. Pool was a bit small, but since the hotel itself isn't what you're near Orlando for, it serves it's purpose at the end of a day spent shopping/theme parking or whatever it is your in town for. The breakfast buffet met our needs as well, plenty of choices to choose from to get the day started if you haven't brought your own supplies.
I would definitely stay there again.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review, May 31, 2014
Rick -

Thank you so much for your comments regarding your stay at the Residence Inn by Marriott Altamonte Springs.

We strive everyday to make sure we can give you the best vacation away from the attraction area.
We are glad that you enjoyed you stay and hope to see you again very soon!

Yours in hospitality
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Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

We stayed here during a sports tournament at the Big House and we could'nt be happier! Spacious penthouse suite allowed for our family of 5 to enjoy great accomodations, 2 king beds, private loft area, and a comfy queen sofa bed. Full kitchen, with fridge in the room was a great extra. Location is excellent! Many nearby great restaurants. Breakfast buffet included in the price. Just terrific for a family weekend in Altamonte area. Highly recommend!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review, May 31, 2014
Maggie-

Thank you so much for your positive comments regarding your recent visit to Orlando and the Residence Inn by Marriott Altamonte Springs. We always strive to make every guest room feel like you at home. Come back and see us again in the future!!

Yours in hospitality!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Orlando Altamonte Springs

Address: 270 Douglas Avenue, Altamonte Springs, FL 32714
Location: United States > Florida > Central Florida > Altamonte Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Altamonte Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Orlando Altamonte Springs 3*
Number of rooms: 128
Official Description (provided by the hotel):
Residence Inn by Marriott Orlando Altamonte Springs Maitland area hotel is an upscale extended stay hotel offering spacious suites with living areas, many with a fireplace; fully equipped kitchens and free high-speed Internet access. Try our daily complimentary full breakfast and Mon-Thurs evenings unwind at our Social Event. Enjoy all of our hotel's amenities when in the Altamonte Springs Maitland area on business or leisure. While close to major Orlando theme parks we are also conveniently located near Amway Arena, home of Orlando Magic; Wekiwa Springs State Park, Orlando Science Center,Cranes Roost Park, Uptown Altamonteand marvelous Florida golf courses. The University of Central Florida is just 15 miles from the Residence Inn Orlando Altamonte Springs hotel. Shop our nearby Altamonte Mall and Simon Seminole Towne Center Mall as well as Orlando's Mall at Millenia and Festival Bay Mall. Residence Inn by Marriott Orlando Altamonte Springs hotel allows you room to relax and work while staying in the Altamonte Springs Maitland area. ... more   less 
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Also Known As:
Residence Inn Altamonte Springs
Altamonte Springs Residence Inn

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