So I have to rate this place based on it being a Thai restaurant. To me, it falls incredibly short of it. Its a small place tucked away toward the back by the Kirklands. We actually stumbled across it as we were walking from Kirklands to DSW. It looked like it would be a good place. It also looked very trendy so we liked that a lot. However, this place is really not very Thai at all. Sure they have a good amount of Thai dishes but the execution is far from the Thai that I know.
Atmosphere - Trendy and fun little place. Does not take much for this place to look very busy. There is a few tables outside for outdoor seating as well which is nice. It is tucked in the back of a strip mall so there is not too much traffic that could potentially prevent you from sitting outside. I think this place is setup great for a small place. I was pretty excited we found this place and couldn't wait to sit down and try it.
Service - Well here comes the start of the issues. Yes they are very friendly and yes they are really trying. However, I can't tell if this place has been here a long time or not. All I can say is that the wait staff is not at all familiar with the menu. Maybe to the point of not even knowing what they sell. If you take a look at the menu, you see Thai and then you see Udon, you see Pho, you see coconut shrimp, and you see Wonton soup. So first visit, I ask the waitress what this place is all about after looking at the menu a little bit. She responds "It is Thai food." I think this is an important question seeing that there are a ton of other types of food on the menu that I need to know if I was going to expect it to be like a Thai restaurant or some kind of fusion. She could not grasp that a ton of what was on the menu was not your typical Thai fare. So at this point, I was a bit worried as to what would come out. I always like a good Beef Basil or a Thai Basil Beef. All the same, just called different depending on where you go but very standard for a Thai restaurant. She could not direct me to something that would remotely resemble what I was talking about. Look at the menu and you will see that it is not very clear which one it would be. Turns out it is listed oddly in the Stir Fried section. Wife always orders Pad See Ew. Other than them renaming it to Phat See Ew, we were able to locate that with not much of an issue. No offense to the waitress, it seems like she was trying but just had no concept or grasp of what was all on the menu. Furthermore, the standard stuff like pre-bussing the table, keeping the water glass full was all a bit too little too late. I like my dish spicy so just flagging them down to ask for a spice tray was difficult.
Food - Speaking of spice tray, so I ask our waitress for one. Blank stare. If you eat That I don't have to explain what a spice tray is. In short, they don't have them at all. So the waitress did not know because they in fact don't have them. She came out with a little dish of some kind of chili sauce. Not what I was looking for at all. I like to add the fish sauce with the cut up chili peppers on my rice. Again, you Thai food eaters know exactly what this is. Getting back to the actual dish, the stir fry basil was close but was missing something. That Thai after taste that I typically get was not there. My wifes "Phat" See Ew was alright as well. Lacked a bit of the peanut taste to it. We had chicken satay for appetizer. Funny how it was repeated back to me as "Chicken SaThai." but I figured the cook at least cant get that wrong. The marinade was lacking a bit and it was served without the little bit of cucumber salad. All was edible for sure but definitely not the flavors I was expecting and had a craving for.
Overall - If you are looking for Thai food, well this place is a POOR representation of a Thai restaurant. Skip it for sure. If you have no expectations of what a Thai restaurant should taste like, then I guess go ahead and stop by. They do charge a bit more than typical Thai food so why pay the premium if its not even right. I'd say maybe if you are on a date with someone that knows nothing about Thai, then its a safe bet for sure. You will pay a little more though for it which then kinda tells me to go elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.