Management has changed. Customer service changed with managers. Terrible service! Kelly the front desk clerk announces your room number to all who care just in case the rif-raff staying at the HOTEL would like to rob you. Found a refrigerator in the shower when I arrived. When I inquired as to why it was there I was told it was de frosting. Keys often didn't work and after complaining I was asked to "Find another hotel that would meet my standards by a NEW manager amir or something. After asking this manager for the regional managers phone number I was told my reservation was being canceled and please stay somewhere else. CUSTOMER SERVICE no longer lives here. Do yourself justice stay AWAY!!!!!!
- Also Known As:
- Crossland - Denver/Aurora Hotel
- Crossland - Denver/Aurora Hotel Aurora
- Crossland Denver Aurora
- Extended Stay America Aurora
- Reservation Options:
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