We ate here today - waited at the front door for at least five minutes. Finally, this really nice retired Navy guy, bless his heart, went back and asked for help - we got service then. He was very nice and we joked about it; still I was not at all amused. We both had their Grande Taco Salad and my wife added a taco. We also had their Grande Fajita Nachos with Chicken, as an appetizer which I liked. She also ended the meal with Sopapillas and honey. The portions were very generous and she boxed the extra food.
We eat here frequently because its a place she likes - me, not so much. We did have an exceptional waitress after all and the food was fresh and generally well prepared, it was also very promptly delivered and they were apologetic and took half off our appetizer - but after today's treatment - if left to my own decision it will be a long time if ever before I return. In fairness to them we've eaten here frequently over the years and this has never happened so perhaps it was an anomaly. Nevertheless, I consider it unprofessional, inexcusable, and offensive not to mention totally inefficient and a really poor reflection on their business and management effectiveness. Regrettably, we will return as it is one of my wife's favorite places to eat.
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