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“Very nice room and is pet friendly!” 4 of 5 stars
Review of BEST WESTERN PLUS Gateway Inn & Suites

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BEST WESTERN PLUS Gateway Inn & Suites
2.5 of 5 Hotel   |   800 South Abilene Street, Aurora, CO 80012   |  
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Special Offer
1,000 bonus reward points
Ranked #5 of 51 Hotels in Aurora
Certificate of Excellence
GreenLeadersBronze level
Colorado Springs, Colorado
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very nice room and is pet friendly!”
4 of 5 stars Reviewed September 24, 2011

I stayed at this Best Western on a recent shopping trip to Denver and was very pleased with the king pet friendly room I had. The room was clean; the bedding comfortable; the mini-frig and microwave a nice touch and the jucuzzi tub much appreciately at the end of two days of power shopping. The flat screen TV is HUGE and with adequate channel choices and access to a wide variety of movies. The breakfast is very similiar to that found at most Best Westerns and is definately adequate to start the day. The only draw back was the elevator; it was very noisy and jerky (maybe it just needed a tune-up). The grounds around the hotel are very well maintained and a nice grassy area is suggested for pet walking. Although there is a per night pet fee, I found it more than reasonable compared to what other hotels have charged for much less quality.
The staff appears to have a real sense of pride about the property and I would certainly recommend it to others.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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296 reviews from our community

Traveler rating
    158
    72
    40
    17
    9
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Osceola, Missouri
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 6, 2011

My family stayed here while my daughter had surgery at Aurora Medical Center South, the rooms are large, the beds comfy and the breakfast is a full hot breakfast. Great location for those with patients at Aurora Medical Center South!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sitka, Alaska
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 3, 2011

Due to a family emergency I needed a hotel near Aurora Medical Center. The hotel might be okay for a single night but it was annoying for an extended stay. The Best Western's extra features were good, but their basics need work.

Pros: I was easily able to book the room at a discounted hospital rate by phone. Parking, internet, and breakfast were free. The breakfast bar included waffles, pastries, yogurt, cereal, coffee, milk, eggs, and bacon or sausage. There is one washer/dryer on site and it's reasonably priced. While the hotel's fitness center only has three pieces of cardio equipment, the nearby Bally Fitness was free for hotel guests. The hotel is also located close to several restaurants and a shopping mall.

Cons: Basic comforts were lacking. My second floor room shared a wall with the lobby; I could easily hear guests checking in and the lobby TV. Earplugs were an absolute must! My bed springs were so squeaky that every movement produced sound. Had I been traveling with a romantic partner I'm pretty sure any bedroom activities would have been completely apparent to all adjoining rooms. My pillows were lumpy. Finally, the bathroom sink drained poorly. I tried to switch rooms within hours of arrival, but no other non-smoking rooms were available.

Bottom line: Okay for a night. Don't stay there for a week.

Room Tip: Avoid rooms next to the lobby.
See more room tips
  • Stayed May 2011, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crystal lake, IL
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 9, 2011

not being familiar with the Denver area & needing access to downtown (all downtown Denver hotels were filled), we decided to pick this hotel, close to a highway & city BASED ON THE REVIEWS PEOPLE HAD WRITTEN ABOUT THIS PROPERTY. It's a Best Western. It was clean, but not quiet, i.e. the lovely 30 minute headboard serenades from the room next door at about 4am each nite. There was never anyone behind the desk, you have to dial the house phone to alert whoever is on duty, weird, anyone could just walk in & roam? And the great breakfasts that were raved about in other reviews....it was your basic free food. Really basic. It was easy access to the main highway & we could get downtown in about 15 minutes. The area seemed safe. Plenty of fast food & chain restaurants a close drive away. We originally planned to stay 4 nites so we were given the special discount as such, $75 per nite, but had to cut our trip short & only ended up staying 2 nites so we were charged an outrageous $95 a nite. This place was definitely not worth $95 a nite! I felt used.

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
best_western_aurora, Front Office Manager at BEST WESTERN PLUS Gateway Inn & Suites, responded to this review, June 10, 2011
Dear Valued Guest,

I apologize for not exceeding your expectations. Please know that we are taking your feedback to heart and would like to personally talk to you since you were not eligible for the 4 Night Promotional Rate. Please contact me directly so that we can discuss other discounts that you may qualify for. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Thank you,
Janie Martinez
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laramie, Wyoming
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 28, 2011

In an area of Aurora/Denver which has been steadily declining is accepta blilty for many years, this Best Western hotel is a nice oasis. I am a Clinical Faculty member of the School of Public Health on the Anschutz Medical Campus, but live in Wyoming so I need a place to stay when I come down for seminars/lectures or to do research in the Medical Library. The Best Western has for some time been my choice because of excellent service, a great room and breakfast, and courteous staff. Highly recommended.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lander, Wyoming
Level Contributor
82 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed March 16, 2011

This is a good quality motel tho in a strange area along a two way divided street beside I225. Once I learned the ropes, traffic wise, it was fine. Comfortable room, tho I sleep with earplugs and can't honestly report if sleep could be disrupted by the highway to the west or building construction to the east. Good breakfast; nice employees (front desk and maids), tho I'm sorry that I couldn't get a west view room as I'd requested when making the reservations, because you can see the tops of the mountains from the top floor. Got a 3 day special through the Best Western website... you need to check them for different kinds of discounts. Would stay here again if I needed to be in the area. Only problem was the computer available to the public was too slow to do much searching on.

  • Stayed March 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central mo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 15, 2011

Good hotel with reasonable prices.Very good continental breakfast with lots of choices.Room was clean and had comfortable bed.Enjoyed our stay would definitely stay again!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Gateway Inn & Suites

Address: 800 South Abilene Street, Aurora, CO 80012
Phone Number:
Location: United States > Colorado > Aurora
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Aurora
#4 Family Hotel in Aurora
#4 Business Hotel in Aurora
#5 Romantic Hotel in Aurora
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Gateway Inn & Suites 2.5*
Number of rooms: 67
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Also Known As:
Best Western Plus Gateway Hotel Aurora
Best Western Plus Gateway Inn And Suites
Best Western Aurora
Best Western Gateway Hotel

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