We just had a fantastic stay at this hotel. The wi-fi was fast (esp in the lobby), the room honestly felt a bit small but we had four staying in one room so it ought to. Very high ceilings kept it from feeling anything but friendly though. Decor is elegant, beds/linens etc were wonderful. Best of all was the five-star attentive staff -- who else will not even blink when asked to jump-start your car, gleefully join in a wee snowball fight or brew an extra few pots of coffee outside of their coffee-service hours?