I'd give this a rating of "very good" but for around the $200/night that we paid, I expect better. I know Aspen is expensive, but still.
For the positive aspects, it is well-located in that everything is in walking distance. We drove in from Santa Fe and parked the car and didn't use it again until we left, so this was a good feature. The room was clean, and the bathroom very spacious (oddly large considering how small the room was), clean,and the shower lovely. The two hot tubs were awesome. The front desk staff were friendly and courteous.
However, the room was fairly small, and our room was right on the busy corner of Main St. and 2nd St. I thought Aspen would be quiet. It was not. Constant trucks and buses, and the second morning we were woken by a half dozen blaring emergency vehicles going 80 down the 25mph street. We would have liked to leave the windows open since the air was so fresh, but couldn't due to the noise, but the A/C cycled on and off so frequently it kept waking me as well.
The bed was not comfortable, and the headboard seemed quite flimsy. The included breakfast was not as good as I expected based on the rate. The second morning we went elsewhere for breakfast.
I had expected some kind of parking, but were told that meant parking on the street nearby. It wasn't really a problem over the Labor day weekend, and found a spot less than 2 blocks away.
I would stay there again for $150/night max.
Avoid any room facing Main Street.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am sorry to hear that Jim from Santa Fe left the Annabelle Inn less than fully satisfied.
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We do our best to inform guests that street noise can be an issue in our standard rooms. It is prominently noted in the room descriptions on our own website and the descriptions that we provide to all our booking partners. This reservation was booked via an Online Travel Agency. Unfortunately, some websites do not make that information as obvious as we would like. To add to this guests difficulty, it was a sold out holiday weekend and we had no flexibility to move the guest to a more suitable room.
Our rooms are not the least expensive in Aspen. Our room prices are extremely competitive in the Aspen market. One can find a larger room or one that is more nicely appointed at a lower rate, but if anyone can find a room that is both, I will gladly refund the difference. It is our desire to provide excellent service and a comfortable room at a reasonable price and I am sorry to hear that Jim from Santa Fe, felt we fell short of that mark.
I would like to hear more from this guest regarding our breakfast. I feel we provide an excellent continental breakfast which includes; fresh whole fruit, hard boiled eggs, four cereals, freshly baked muffins, ham, turkey, two cheeses, salami, three juices, coffee, several teas, and breads & bagels that are delivered fresh daily. However, there is always room to improve so I am glad to hear any constructive criticism from our guests. If Jim would care to reach out to me, my personal e-mail is email@example.com.
Thank you for taking the time to read and write about the Annabelle Inn. We are always interested in hearing feedback from our guests. It is my hope that we will get another chance to host Jim from Santa Fe and make his stay more enjoyable.
Aspen, CO 81611
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.