We are a family of four and stayed one night in July due to the good reviews on tripadvisor. Some of the reviews were accurate--some not so good. This hotel claims it is boutique like-somewhat true---white duvet comforters, bathrobes. Some say it is a "good value" for Aspen--at $276 a night, I would have expected a little more. Let me elaborate--the room we stayed in smelled musty, and the carpet was very worn, and dated. To make matters worse, when we got ready for bed, I pulled the covers back to find the previous guests hairs all over the bed. Obviously this is a housekeeping issue. I went to tell the night mananger, and he had to "find me some new sheets". I then was given the sheets-happy to change them myself. This is unacceptable and it was never addressed again with any apology. Furthermore, our "balcony view" room had indoor/outdoor disgusting carpet and had a rickety board dividing our balcony and our neighbors--the view was a parking lot. The door leading to the balcony was bearly functioning--since it came off its track. There are some obvious maintenance issues at this hotel that need to be addressed. On a more positive note, the breakfast was nice and they served starbucks coffee. There was also a free computer to use in the lobby. Additionally, our children enjoyed the swimming pool and the complimentary movies. I am not so sure we will be staying here again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Cheap Tickets, Priceline, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Aspen Mountain Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aspen Mountain Hotel Aspen