We took our first trip to Aspen over the Thanksgiving holiday and stayed at the Jerome: what an experience! We were upgraded to a 1 bdrm. suite and truly enjoyed the very spacious room: beds were comfortable, the bathroom was great, and the staff truly anticipated our every need and could not possibly have been more courteous. Our view was magnificent, the location couldn't have been anymore convenient. We ate in all of the hotel's restaurants: Century, J-Bar, the Library, and ordered room service and the food was consistently outstanding. I simply cannot say enough positive things about the Jerome and its exceptional staff!

But it really is nice actually. The bed is fabulous. The rooms are a little old, but not too bad. At first I thought it might be alittle dirty....but, I just think the decor is older. The showers are FABULOUS!!! the best shower ever. Great location, it's all right there. And very nice people work there.

OK, when we pulled in, I thought yuck because I am definitely more the Little Nell type, but if there was ever a nicer staff, I don't know where they are. We were upgraded to a deluxe king and given a fabulous anniversary dessert platter with a note from the general manager. The room was enormous, the bed great, the housekeeping meticulous, the bathrooms unbelievable, and the bell boys and waiters cute. Great location and great three-day experience. I am a convert to Victorian-style, only at the Jerome. Thank you for a great stay.

We thoroughly enjoyed our weekend stay in Hotel Jerome. AS mentioned in the posts before, the hotel has a very traditional western/Victorian type of décor. So if you are more of a W hotel type of person, you probably will not like the décor very much. We have a room on the third floor facing the Main Street. So we got both the mountain view and the city view. The bed is big and comfortable with nice Frette sheets.( There is actually a Frette store in Aspen. No need to say, we paid a visit to the store.) The marble bathroom is also big, clean and has nice amenities.

At first I was a bit concerned about the location of our room. It is right next to the elevator and directly facing the street. And the hotel is completely full.( several weddings ).So noise may be a problem. But I’m really amazed by how quite it was during the night. No noise at all. They have tea and coffee in the lobby every morning and you can pick up a copy of local newspaper there, too.( They deliver New York Times to your door). And breakfast and lunch at Jacob’s corner were wonderful.

I agree with all the other posts about their service. It is absolutely first class. The staffs are very attentive. And I assume because of its intimate size (only 91 rooms?), there seems to be a lot more personal attention. Overall, this hotel really excelled at its customer service and we will definitely go back soon.