My husband and I stayed at The Hotel Jerome in early August. A wedding party was also staying there, so they gave us a complimentary upgrade so that we would not be in the middle of the other group. The junior suite king was very spacious, the bed very comfortable, and the decoration was an interesting mixture of European sleek and western decoration. It's well done, and whether you like it or not is simply a matter of taste. The website pictures are very faithful to the look of the rooms. We had rooms in the building farthest from the street, which were very quiet, although I understand the rooms on the street are noisier. The staff was consistently helpful and friendly, which was fairly impressive given the behavior of some rather rude and entitled patrons we saw.
We had notified the hotel a few days ahead of our stay that my husband has an unusual food allergy. The reservations manager, Max Bardell, ensured that I was put in touch with the chef, Rob Zack, and they couldn't have been nicer about ensuring that his dinner had no allergy triggers. The restaurant staff had also been briefed and were prepared for us when we arrived to eat. I recommend eating at the restaurant even if you stay elsewhere, it's excellent.
My only complaint is the framed mirrors that hang over the large flat mirrors attached to the wall above the wash basins. They are incredibly annoying to use because unless you are just the right height, they chop up the reflection in odd ways. They look nice decoratively, but they fail functionally. I bet they will end up being removed. The hotel should have spent the money on light up magnifying mirrors instead-much more useful.
We will certainly stay there on our next visit to Aspen.
- Also Known As:
- Hotel Jerome, An Auberge
- Hotel Jerome, An Auberge Aspen
- Jerome Hotel Aspen
- Official Description (provided by the hotel):
- The newly refurbished Hotel Jerome, An Auberge Resort recently received the "Hot New Hotel" from Travel & Leisure for its renovation. The Hotel Jerome's 93 guest rooms and suites have been beautifully redesigned incorporating the charm of the destination with modern amenities for a luxury traveler. Aspen's best new restaurant "Prospect" offers regional cuisine, the iconic J-Bar is a local watering hole serving lunch and dinner daily with classic American cuisine. The new Living Room lobby has been energized with a bar and stylish seating areas to relax and socialize. A new Auberge Spa offers treatments for guests that will soothe and pamper after a day on the slopes or a mountain adventure. Services include twice-daily maid service, nightly turn-down. Convenient local airport and downtown transportation is provided via chauffer-driven luxury SUV. Nestled in the heart of Aspen, this landmark hotel is just a ten-minute drive from the Aspen Airport, a 75-minute drive from Eagle County Airport and less than four hours from Denver International Airport. ... more less
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