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“Exceptional place for Aspen” 4 of 5 stars
Review of Mountain Chalet Aspen

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Mountain Chalet Aspen
3.0 of 5 Hotel   |   333 E. Durant Avenue, Aspen, CO 81611   |  
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Ranked #7 of 36 Hotels in Aspen
Fort Collins
Top Contributor
150 reviews 150 reviews
42 hotel reviews
Reviews in 50 cities Reviews in 50 cities
84 helpful votes 84 helpful votes
“Exceptional place for Aspen”
4 of 5 stars Reviewed July 25, 2013

For Aspen, this place is a gem. Lisa at the front desk, truly knows what personal service is. She was so good to us from lending me a swimsuit to dinner suggestions. The inn iis comfortable, and rooms are nice and reasonable for Aspen standards..Has a very European flair, a little different but good. One note, they charge you an extra $100 dollars until after you check out and then refund it. Just in case there are any damages to the room? Only in Aspen I guess

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, September 3, 2013
suzieFortCollins,

We are glad you enjoyed your visit to Aspen and the Mountain Chalet. Thank you for your review and recommendation to other travelers. Please come again to visit when you are in Aspen!

Regards,
Craig
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234 reviews from our community

Traveler rating
    150
    66
    13
    3
    2
See reviews for
51
76
20
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Telluride, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2013

From pictures I knew that the rooms seemed dated, but didn't get the true feel until we arrived. It's no Ritz Carlton but it's all we needed. A clean room and friendly staff made our stay very enjoyable. The King bed was so comfortable it almost coaxed us in to another night! The pool and sauna were clean and well taken care of. I'm glad we had a chance to enjoy both of these amenities, along with the free breakfast which was way better than we both expected. Parking garage was a little tight (if you have a car w/ roof rack ask for one of their over sized outdoor spots), but it was free. And you should be happy to get any kind of break in Aspen. With that said, If you're trying to save some pennies, and not be in a pretentious hotel, the Mountain Chalet is the ONLY spot to stay in Aspen. It's convenient location and all around charm will have us looking no further on our next visit. (It's pet friendly too!)

Room Tip: If you're a light sleeper I'd ask for something quiet. Not even sure if this is an option. T...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, September 3, 2013
Cameron B,

What can we say? You have given us the best recommendation we can ask for: fair and favorable! We are glad you gave us a chance in a town full of bright, shiny, expensive accommodation choices. Yours is a valuable review and your return visit keeps us in business. We look forward to hosting you again.

Best,

Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tustin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2013

My family of four and our dog recently visited Aspen and stayed at the Mountain Chalet. We really enjoyed our stay. The front desk staff, the breakfast crew, the cleaning staff -- everyone was very friendly and helpful, and that made a big difference to us. The breakfasts are hearty -- eggs benedict one day, denver omelette the next, on top of a continental spread -- and breakfast is included, which is nice. The location is excellent -- walking distance to gondola, and a stone's throw from downtown Aspen. We would stay there again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, July 10, 2013
shutterbug123,
Thanks for sharing a review of your stay at the Mountain Chalet. We are glad so many aspects of the hotel appealed to you and that you will choose us again!
Best,
Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

We stayed at the Mountain Chalet for 2 nights recently while we were on a bike trip with a group of friends. They were very accomodating to our large group and let us bring our bikes inside. This place is located in the heart of downtown Asoen so everything in Aspen is easily within walking distance. The rooms were updated and very clean. The place has a very cozy and comfortable atmosphere. It is so much nicer than a hotel chain. The Mountain Chalet has been owned by the same family for decades and they have taken loving care of their place. The complimentary breakfast is very good as they offer a hot cooked breakfast as well as a continental breakfast. This place is very reasonable in price for Aspen. Their homemade cookies they provide their guests every afternoon were delicious. We will be back!
J & S

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, July 10, 2013
Coloradotravelers13,
We are glad you had some good nights' sleep with us during your bike trip! And we're glad you appreciate our family-style hospitality. Thanks for sharing your review; we look forward to seeing you again.
Best,
Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romeoville, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

THE SOUNDS OF ASPEN

Our Colorado Road trip from Chi Town would not have been complete without having some fun in Aspen. The Mountain Chalet is really a taste of Aspen at a family friendly NORMAL room rate for summer vacationers. The rooms are nice, the beds comfortable, the washrooms sparkle and clean.
While we were swimming in the hotel pool ...my three grandkids in their wet bathing suits kept going to the lobby for me and for them to get the ALL YOU CAN EAT AND DRINK fresh baked cookies, lemonade, Hot Chocolate, coffee & or teas.

In the morning there is a COMPLETE BREAKFAST served too as part of the price!!!!

The kids loved the pool too!

Most of all... the STAFF was kind, polite, helpful and caring!

If your in Aspen you can have a CLIMB EVERY MOUNTAIN TIME as you here from your Mountain Chalet windows...THE HILLS ARE ALIVE WITH THE SOUNDS OF ASPEN!

Doc Larry Baran Romeoville Il

Room Tip: Any rooms would be wonderful!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, July 10, 2013
DrLarrybaran,
So glad you and your family had a comfortable, enjoyable, and memorable time at the Mountain Chalet. We know you have lots of choices of hotels in Aspen and we are happy and thankful that you choose to stay with us. Come again for more cookies!
Regards,
Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed July 8, 2013

You can't beat the central location for getting to restaurants, bars, bike rental shops, gondola access, and live entertainment. Also the summer breakfast buffet has been expanded to include a daily special which is a yummy full meal in itself.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, July 10, 2013
John A,
We are glad you found so many conveniences at the Mountain Chalet during your visit. The breakfast is pretty great, isn't it? Thanks for your review!
Cheers,
Craig
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013 via mobile

During our brief one night stay we throughly enjoyed the mountain chalet in Aspen. Centrally located, comfortable nicely updated rooms, pool, hot tub, gym and fabulous hot breakfast complimentary in the morning. We had the pleasure of meeting the owner Ralph Melville who started the chalet from just three rooms in 1954 and grew it too it's now impressive 63 , rooms. I will be staying here every time I return to Aspen.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCAInnkeeper, General Manager at Mountain Chalet Aspen, responded to this review, July 5, 2013
Dear beeoneacu,
We're glad to hear we made such a good impression in such a short visit! Thanks for the great review; we look forward to hosting you next time you're in Aspen.
Best, Craig
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Chalet Aspen

Address: 333 E. Durant Avenue, Aspen, CO 81611
Phone Number:
Location: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Aspen
#8 Romantic Hotel in Aspen
#8 Business Hotel in Aspen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mountain Chalet Aspen 3*
Number of rooms: 59
Official Description (provided by the hotel):
Friendly, casual ski lodge centrally located at the base of Aspen Mountain. Directly diagonal to shuttle service and two blocks from the Gondola. ... more   less 
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Also Known As:
Mountain Chalet Aspen Hotel Aspen
Mountain Chalet Hotel Aspen
Aspen Mountain Chalet Hotel

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