My boyfriend and I stayed here for four days, and everything was perfect start to finish. We arrived a bit late due to weather conditions and driving, but the staff was great and overly welcoming. The man who helped us with our luggage was the best! It was cold as ever outside and he didn't hesitate once helping us with everything. He even helped carry everything up a flight of stairs! We really loved the heated floors, ESP in the bathroom. Also, the shuttle in and out of town is a great idea! The men driving were so nice and dropped us off close to where we wanted to go each time. Also, the man that picked us up from town, and I'm sorry to forget his name but I do remember he was from Oklahoma, and he gave us a lot of great locals advice. Def will stay here again when we come back. Everything was beautiful!