Checked in shortly before office closed early due to off-season. Third floor walk-up was a drag but friendly desk clerk helped me unload my car. It was late so I quickly left to find a bite to eat. When I returned I realized that there was NO chair in the room. Only a bar with two bar stools. I travel a lot for business and can't for the life of me remember when I was in a room that didn't have a decent chair to sit in and table to work on my computer. Do they really think I want to sit on a bar stool to watch TV? For more than 15 years I have operated a business evaluating resort properties, I know the trends and how to be objective. Whoever designed this room was clueless about providing a place for guests to relax. Even if you're here for vacation, you might want to sit down before heading out for an evening on the town. If you want a "bar" experience, there are much better places than your hotel room. The mattress is good but I can hear the guests in the room below me and overall the feeling is small and dated (c. 1980's). I understand that they plan to add elevators, that will be a big improvement but in the meantime, start with some simple upgrades that focus on the guest experience.
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