I would have given this hotel an EXCELLENT rating if not for the out-dated-ness...WHICH is going away.....renovations started the day we left!!
First of all, we booked this hotel for a JUNE date, and had to cancel. Despite the 'no-refund' policy, Brian told us we could use our deposits towards a future stay.,,,,which we did. He then bent over backwards to fit us in on the last night, AND even upgraded our rooms!
The gal upon arrival was so friendly and knowledgeable, and our rooms were fine! What is soooo great about this hotel:
Location, location, location...........walking distance to EVERYTHING!!!!
Beds were comfy, everything worked, fabulous shower (albeit bathroom a bit small, but???)
Didn't try the outside Jacuzzi, but others were enjoying it.
Rooms with balcony had great balconies...new, trex, with lots of room.
NOT pretentious....just down-home GOOD!
In the morning, spent some time talking with another staff member..........again super-friendly, and knowledgeable!
I would go back to this place AGAIN and AGAIN! I never met Brian, owner, but everyone had great things to say about him, as well. I can't wait to see their renovations, and visit again!
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- Also Known As:
- Durant Hotel Aspen