Three months in advance I booked a cabin at L'auberge d'Aspen through Expedia. I booked a cabin specifically with a spa in the room. The day prior to us leaving on our trip to Aspen my wife called L'auberge to make sure all was accounted for and ready. She spoke to a lady at the front desk who assured her that we have one of the "big cabins" with a spa. My wife was told we were getting "the Victorian" cabin. Of course we were excited. When we arrived we were given a cabin called "the Alpine" which is a very basic, small (cramped) cabin with no spa. The fireplace was 'directly' at the foot of the bed - you dare not ever have a fire in it! When I complained I was told we could have a bigger cabin at a much higher rate. We could have stayed in a camper with a small space heater and had the same amount of room. Warning! Don't fall for the L'auberge d'Aspen "bait & switch". Never again for us. E-mail us if you need more information. firstname.lastname@example.org Don't get ripped off like we did!
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- Also Known As:
- l`Auberge d`Aspen Hotel Aspen