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“Spotless and beautiful” 5 of 5 stars
Review of Holiday Inn Express Suites Alamosa

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Holiday Inn Express Suites Alamosa
2.5 of 5 Hotel   |   3418 Mariposa, Alamosa, CO 81101   |  
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Ranked #2 of 13 Hotels in Alamosa
Albany, New York
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Spotless and beautiful”
5 of 5 stars Reviewed May 16, 2014

We stayed there a few years ago and it appears to have been remodeled or updated. Our stay was for 1 night and everything was perfect. No complaints and a free night with Priority Club points. Would go back.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, June 17, 2014
THANK YOU for your review...the hotel has been recently remodeled and it is BEAUTIFUL!!
Come back soon
GM-Deborah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
    101
    59
    14
    4
    7
See reviews for
63
49
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Naples, Florida
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 36 cities Reviews in 36 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 30, 2014

New property that is very clean. Good breakfast. Would stay here again.
Friendly staff. Used the laundry room for a fair price. Lots of choices at breakfast with plenty of space. Had a bulb go out and the maintenance guy came with a new one in no time.

Room Tip: You can hear the people above you quite easy so I would not take a room on the first floor.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, May 2, 2014
Thank you for your comments and we appreciate your comments. Please come back and see us soon!
Deborah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 25, 2014

The hotel was great reception clerk was very nice. BREAKFAST is like any other hotel bfast..! We went downstairs at 9am for bfast and placed our do not disturb sign up , we returned around 930..we left room at 10am and made sure we removed the do not disturb sign however when we returned at 5 pm our room had not been cleaned. The maids were in hallway when we left. They probably saw sign and never returned to see if we needed room service. .We did call and they did bring us fresh towels.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, May 2, 2014
I thank you for writing this review and also thank you for advising us during your stay. A guest's input is valuable in my hotel! We have implemened a 2 step process for checking rooms with a Do Not Disturb on their door.
I apologize, for the incident and i am also pleased that my staff took care of things right away.
Thank you for your comments and please come back to see us soon!
Deborah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
61 hotel reviews
Reviews in 49 cities Reviews in 49 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 6, 2014

Before I review, please just let me thank everyone at the HIE Alamosa! We were there for 3 nights and every staff member from housekeeping to management were pleasant, kind, courteous and professional. No matter where I passed a staff member, I was always greeted like he or she was happy to see me. I felt so welcome! Although the temperature outside was FREEZING, the minute we walked through the front doors we felt so much warmer! The reception area was nice, clean, uncluttered with warm finishes and a fireplace to make us feel right at home. The best part of the entrance was the smiles from the two SUPER FRIENDLY and COURTEOUS ladies behind the front desk. We just wanted to sit in front of the fireplace and relax, but alas, work prohibited that enjoyment! We arrived much earlier than we thought we would (10AM) and we were in our comfortable suite by 11! What a wonderful and happy thing! THANK YOU! This hotel felt and looked like a newer hotel; the phone in the bathroom gave away its age! Our room, just like everyplace else here was extremely well maintained and it is obvious the staff takes great pride in providing the highest level of customer service. Clean! Clean! Clean! It was awesome! I walked around my room in my white socks and they weren't dirty! I was surprised at how quiet our room was. We had two busloads of young adults but still slept like babies in a quiet room, on a comfortable bed, and with the best pillows EVER! Perfect location! Right off the main route and close to our venue. Additionally, we had a super Walmart just behind the hotel, as well as easy walking access to whatever we could possible need! I would recommend this hotel to anyone traveling in the Alamosa area! It's on my "favorite list"!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, April 20, 2014
Thank you for coments on my hotel. I am happy to see you like the renovation of new carpet throughout the hotel..it is great !!
My staff strives every day to make this hotel feel like a home away from home for all our guests, and i am pleased that you found the hotel this way.
Look for more great things to come in the hotel..
GM- Deborah
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Austin, Texas
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 1, 2014

The property is relatively new (less than 10 years old) and is located on the west side of town adjacent to Walmart. Based on the fact that it has recently been renovated with new carpeting and paint, the property is in excellent condition. Although the physical condition of a hotel is important, in my experience, the helpfulness of the staff is even more important. Again, this property scored very well in that category. Coupled with the proximity to shopping, restaurants, and downtown, I would highly recommend this property. My experiences with Holiday Inn Express has been overwhelmingly positive, and this facility is no exception - no surprises, and that;s a good thing.

Room Tip: Ask for a room on the top floor, on the NORTH side of the hotel. The rooms on the south side are ad...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, April 3, 2014
Thank you for your review of the hotel. I liked that you put "no surprises"..... Consistancy is important to our travelers.
The renovation is completed with new carpet, tile, paint and bedding..new pillows too!!
Come back and see us soon...
GM-Deborah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenwood Springs, Colorado
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2014 via mobile

This is a wonderful hotel. This hotel felt new in almost all areas and the only way we know it wasn't brand new is the lights.

Pros:
Great for families.
Good service.
Great breakfast. We LOVED the pancake machine. Very interesting and unique yet normal food too.
Warmest pool ever. Loved it after a freezing pool last hotel.

Cons:
I had to leave. No there was one.
The lights would flicker before turning on (didn't bother us).
Pool lights weren't on when we came in. When called they turned it on but after changing colors and 10 minutes (literally we looked at clock) they turned on and were fine (bothered us a lot).

We loved it and will come back if we ever go to La Junta again.

Stayed March 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, March 31, 2014
Thank you for commenting on our LaJunta Hotel
GM-Deborah
HIEX Alamosa, CO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wasilla, Alaska
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 24, 2014

This is a very comfortable place to stay. The staff is great; all friendly and very helpful. We had a team of people in and they took very good care of us. The meeting room was great and the staff made sure we had plenty of water for the high altitude. My room had the worst shower head known to man and I reported it on Monday night. It never got fixed. That is the only reason I gave this hotel a "Very Good" instead of "Excellent". The food is great for breakfast.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review, March 31, 2014
Thank you for commenting on our Hotel. I apologize that the showerhead did not meet your expectations, we did change out the head....but i will certainly double check this.
Thank you for staying with us and letting me know of the shower issue.
GM-Deborah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Alamosa

Address: 3418 Mariposa, Alamosa, CO 81101
Phone Number:
Location: United States > Colorado > Alamosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Alamosa
#3 Romantic Hotel in Alamosa
#4 Business Hotel in Alamosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Alamosa 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
NEW OWNERSHIP AS OF 2009 WITH BEAUTIFUL UPGRADES!! Enjoy the beautiful surroundings of Alamosa, Colorado's best kept secret, with over 300 days of sunshine each year. Holiday Inn Express Hotel & Suites Alamosa welcomes you to the gateway of the Great Sand Dunes National Park, Rio Grande Scenic Railroads, the Cumbres and Toltec Scenic Railroad. Our brand new hotel offers luxurious amenities to keep you comfortable. All our executive rooms are equipped with refrigerators, microwaves, hair dryers, cable TV and high-speed Wi-Fi Internet. We have a guest laundry facility, fitness center, indoor pool, hot tub and sauna. The front desk is staffed 24 hrs a day, offering message and FAX services along with a business center with computer/printer use. Utilize our meeting/conference room and business center for your corporate meeting or your special occasion. After a restful night sleep, enjoy our DELUXE complimentary hot breakfast bar. Visit Alamosa, CO and Stay Smart at the Holiday Inn Express Hotel where your satisfaction is guaranteed 100%. POOL RENOVATION CLOSURE DECEMBER 27 THRU JANUARY 7 2013 ... more   less 
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Also Known As:
Holiday Inn Express Suites Alamosa Hotel Alamosa
Holiday Inn Express Alamosa
Holiday Inn Alamosa
Alamosa Holiday Inn

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