According to property records, the main part of this hotel was built in 1981, and it appears not much of the interior has changed since then.
The general atmosphere throughout the entire hotel - lobby, hallways, rooms, restaurant, and water park - is dark. This is somewhat problematic as around half of the rooms have no outside walls, and simply have windows that overlook into the dimly lit lobby of the hotel. What is even more problematic is the fact that it is extremely easy for any person in the lobby to see right into your room if you open the curtain at all, so if you value your privacy and get one of these rooms, get ready to feel like you're in a bunker. The lack of natural sunlight is somewhat understandable, given the era that this hotel was constructed in, but what they could do to fix the problems with lighting is to add more lights to the lobby, enlarge the skylights, and replace the windows in these rooms with some sort of 1-way glass or tinted windows.
The interior of the hotel in general is just really outdated. The dirty and falling apart drop ceilings in the lobby and hallways is probably original to the building, and that, combined with the dark bricks that make up many of the walls makes the building seem so much older and bleak than it actually is. The ownership of the hotel needs to make turning this hallways into areas that don't feel like the slums a priority.
Our room was a real piece of work. The bathroom was by far the worst part of it. It seemed like the only purpose of the outdated brick floor was to serve as a dirt and grime collection mechanism, as the floor, especially around the walls, seemed very dirty and warn. The tub had a brown/dark red stain possibly from a murder in our room but more likely from the persistent leak out of the tub's faucet. The shower head was mounted very low on the wall and the water pressure was very low (water temperature was great, on the other hand). I couldn't bring myself to look at the top of the lighting fixture above the sink and counter, but could see outline of the carcases of dead bugs through the bottom of it. The beds and pillows were OK, but they were a bit too scratchy in terms of texture for my taste. All of the furniture in our room, from the bedside table to the desk, was old and worn, with plenty of their wood chipping off and plenty of squeaks coming from drawers any time they were opened or closed. Although the promotional pictures for the hotel shows a flat-screen TV in the type of room we booked, ours was the older, larger type, which was a problem because modern-day programming doesn't fit properly on those TV's, so everything we tried to watch was not cropped correctly, which was somewhat annoying. To top if all off, we probably had the best view in town, which was that of the Eastern side of the lobby.
The water park addition, not even 10 years old, is starting to fall into a state of disrepair. The biggest issue for me was that the stairs leading up to the water slide appear to be rapidly rusting. This is especially concerning since people are supposed to be walking on this surface in bare feet, and it definitely does not seem safe to do so. I guess they're just trying to encourage people to make sure they're up to date on tetanus shots. There are other signs of rust and decay throughout the water park. Another one is how many of the already few lights in the pool area were burned out, giving the whole place a dark and sad feel to it. Definitely does not seem like the safest place to be at in its current state.
The only reason why this hotel received a 2-star rating is because the hotel employees were great. Since this hotel doesn't offer a complimentary breakfast, we chose to bring in our own food instead of buying breakfast at the hotel's restaurant. Unfortunately, we forgot spoons, but one of the workers was kind enough to offer us some from the restaurant. Additionally, one of the closet doors in our room fell off the wall when we tried to open it, and when we came back later in the day, it was properly fixed.
There were lots of other flaws that the hotel had in terms of facilities, such as the carpet under the door of each room between the room and the hallway being held down with cheap black duct tape, or how one of the saunas was broken, or how nobody on my party was able to connect to the WiFi, but the point is is that it's not the service or the people that makes this hotel a "poor" hotel, it's the actual hotel itself and the way its owners have chosen to completely neglected it and let it fall into such a bad state of disrepair.
There were random rolls of carpet kicking around in the lobby, so maybe changes are on the way, or maybe those are just left over from the original construction of the hotel and nobody has bothered to move them.
- Official Description (provided by the hotel):
- Welcome to the Valley's ONLY Full Service Hotel! Experience the best Alamosa has to offer! Relax in our Hot Tub or Sauna, take a cruise down the 24ft water slide in our fabulous Indoor Water Park. Hungry? We have you covered! Get a bite to eat at Country Kitchen on property. Serving Breakfast, Lunch and Dinner all day. Enjoy great food while in the Water Park, Lounge or Room service in the relaxation of your room. How convenient is that? Daily Happy Hour specials in the Lounge with your favorite sport channel on one of our six flat screen TV's. ... more less
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