Hello, To whom it may concern,
We were there about 4 weeks ago celebrating our 10th anniversary. We love going to Avila and decided to look into staying at the La Fonda.
We would like to take this opportunity to say that your hotel is absolutely gorgeous. We booked the spa room on line and we were so excited to stay there.
When we arrived your staff was fabulous. We got our room key and when we went inside the room was not the one we had reserved on line. We were given the room with a queen
bed and full kitchen. Don't get me wrong this too is a gorgeous room but our hearts were set on the spa room. We were told that we did book the correct room online
but it was put in by the staff for the wrong one. I must say my girlfriend was quite upset but your staff (Angela) was very sorry and ended up giving us 1 night free for the mix up. We really were very
satisfied with the way it was handled, we know that sometimes mistakes happen. So with that being said we have to say also that we had such a fabulous time there. We had a
great time at the wine socials and Cheryl is absolutely great!! Loved everything you have to offer from the fresh baked cookies all day to the wine social to the pie at night!!
We would like to thank you again for a fabulous time and your staff is fantastic. You have a wonderful place to stay for a romantic getaway, which was exactly how ours
turned out to be. We definitely can't wait to stay again!! We will be back for sure!
Thank you for your time
Joe and Tina
- Also Known As:
- Avila La Fonda Beach
- Avila La Fonda Boutique Hotel
- Official Description (provided by the hotel):
- AVILA LA FONDA is an intimate boutique hotel that is known for its extra-ordinary service .We believe that if you put all your efforts in making each guest stay memorable ,that they will return (often) and make the hotel their destination of choice .They in turn will tell their friends ,who will tell their friends .This very simple philosphy is how we manage our hotel . When you arrive you are greeted with welcome gift ,escorted to your room where a complimentary welcome basket of fresh fruit and snacks await you .Our Lobby Hospitality room hosts a complimentary Nacho Bar reception from 12-230 ,Each evening our Manager's host a Local wine reception on our Sundeck 500 -730 pm . After dinner 8pm we baked local fruit pies to delight of our guests .All day we bake chocolate chip cookies all day, but at midnight we host late night milk/ cookies and herbal tea reception .In am we jump start your day with Intellgensia coffee (finest coffee in US) ,fresh OJ and we bake our famous chocolate crossiants .Still hungry ,no need to go far or ever struggle with vending machines or over priced honor bars, we have a " Chocolate Pantry ", where soups ,beverages,snacks and ,yes lots of chocolate are sold on honor system at cost .Yes,large candy bar for 25 cents bottled water for 30 cents ,everything at our cost .. Complimentary Book ,DVDS ,CDS ,are all avaiable for guest use .Experience for yourself why our hotel is so highly rated by all review sites ,but most importantly by our past guests .We would be honored to have you for our guest. ... more less
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