We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Service” 5 of 5 stars
Review of Catalina Canyon Resort & Spa

Save Saved
You added Catalina Canyon Resort & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Catalina Canyon Resort & Spa
3.0 of 5 Hotel   |   888 Country Club Drive, Avalon, Catalina Island, CA 90704   |  
Hotel amenities
Ranked #19 of 19 hotels in Avalon
Oceanside, California
1 review
1 helpful vote 1 helpful vote
“Amazing Service”
5 of 5 stars Reviewed February 16, 2011

I took a trip to Catalina Island just to get away for a couple of days and I had a great time. I was expecting to just go there and have another an okay time. But what really made my trip was the amazing service this hotel provided. Adan was extremely helpful and nice. He really provided great service throughout my whole trip. This is definitely an experience to remember. I recommend this hotel to anyone who loves great service!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review, February 21, 2011
Dear YEAH08,

Thank you for choosing to stay with us during your visit to Catalina Island. We certainly appreciate you taking the time to complete the review on our property and share your excellent experience with other travelers. We are so happy to hear that you were treat very well by our staff member Adan. It was our pleasure to make such an impression on you. We are looking forward to welcoming you back.


Sincerely,

Gonzalo Rodriguez- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

461 people have reviewed this hotel

Traveler rating
    162
    75
    73
    79
    72
See reviews for
129
172
8
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Tustin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2011

We had a great stay at the Canyon Resort & Spa from 02/05 to 02/06. We loved the location of the hotel and the hospitality of the hosts especially Ophelia (at the reception desk). She was extremely accomodative and helped us settle in real nice. We will definitely suggest this hotel to friends and will be back for our next stay. Thank you Ophelia!!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review, February 10, 2011
Dear IRUDSUJ,

We would like to thank you for choosing to stay with us and giving us your feedback on your experience with us. We loved hearing about the great comments about our FD Supervisor Ophelia who made your stay memorable and pleasant. We are constantly striving to make our guests experience a memorable and enjoyable one. We appreciate your recommendation and we look forward in welcoming you back soon!

Sincerely,

Gonzalo Rodriguez-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2011

This is a place i will be coming back to. I will also bring my friends to this beauiful place.I feel at home here, had no problem getting back and forth into town with the shuttle.I only wish i could have stayed longer than 2 days, next time..! Thank You..

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review, February 10, 2011
Dear ULTRARAY,

Thank you for completing the review on our hotel and for all of the great comments! It is always so rewarding to hear about all of the great experiences our guests have with us. We are more than happy to hear that you were satisfied with our service and we made you feel at home. Thanks again for staying with us. We look forward in welcoming you back soon with the rest of your friends!

Sincerely,

Gonzalo Rodriguez- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonney Lake, Washington
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 6, 2011

Folks - Catalina Island is a beautiful and romantic island and there are many different places to stay. First you will read this hotel has been recently renovated . . . that would be within the last five years and the renovations are now old. The rooms are filthy - maybe not on first glance - but I decided to check for bed bugs and what I found on the box spring when I moved the mattress totally disgusted me and I could not sleep in the bed. I also found spots of bodily fluids on the toilet which obviously was not clean. The paint is chipped, the walls are pretty marred up. Our sliding glass door wouldn't lock - try getting a good night sleep wondering if somehow someone will break in. We paid dearly for this hotel - $179, I wouldn't pay $79 to stay there again.

  • Stayed January 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review, January 14, 2011
Dear PinkPrincessaAl,

We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you felt the rooms and bathrooms were not clean to your liking. Your comments allow us to better our operations in every department . Thank you for completing the review on our property. Again, we apologize for any inconvenience you experienced.

Sincerely,

Gonzalo Rodriguez, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 16, 2010

This hotel was the perfect place for our girls weekend! Every staff member was kind, courteous and available. The rooms were very nice and clean. Loved that they had a coffee pot and a mini fridge for our use! The location was wonderful, up the hill and a little away from the coast, but not at all too far. They had a shuttle service available which didn't take long at all to drive down to the coast. It was actually nice to be up the hill a bit given the views. I definitely have nothing but great things to say about this hotel and I plan to visit and stay again in the summer for some SCUBA diving! An A+ stay!

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review, January 3, 2011
Dear Guest,

We truly appreciate all of your wonderful compliments on our great service, accommodations and amenities! It is always exciting to hear when our guests take the time to share details of an outstanding trip after staying with us. It was our pleasure to make such an impression on you. Thank you for choosing to stay with us and for completing the review for our property. We look forward in welcoming you back soon!

Best Regards,

Gonzalo Rodriguez- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brea, California
1 review
5 of 5 stars Reviewed December 7, 2010

The Catalina Canyon Resort and Spa was awesome. Clean and everybody was very,very friendly. The breakfast in the restraunt was good and fast. The spa was really nice also. I would definately reccomend this hotel to more of my friends.

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, Manager at Catalina Canyon Resort & Spa, responded to this review, December 13, 2010
Dear Guest,

Thank you for taking the time to post a review and share the details with us and other travelers. We are very thrilled to hear you enjoyed your stay with us during your vacation. Again thank you for your great comments on our amenities and restaurant service. We hope to welcome you soon!


Happy Holidays,

Gonzalo Rodriguez- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
1 review
5 of 5 stars Reviewed December 7, 2010

My friends and I were in need of a hotel for the Catalina Grand Prix, and unlike most of the other hotels on the island, the Catalina Canyon had very reasonable rates. The hotel is beautifully decorated with palm trees, gardens, running water, and a neat pool area.
The jacuzzi was great after long days of spectating, and the gentleman in the cafe for breakfast was great. All in all a great place at a great price!!

  • Stayed December 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatalinaCanyonGM, Manager at Catalina Canyon Resort & Spa, responded to this review, December 13, 2010
Dear Guest,

Thank you so much for completing the online review on our property. We are very happy that you enjoyed your stay during the Catalina Grand Prix. Thank you for your positive compliments on our rates, room accommodations, landscaping, and restaurant staff. We are constantly striving to make our guests experience a memorable and enjoyable one. We appreciate your feedback!

Happy Holidays,

Gonzalo Rodriguez- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Catalina Canyon Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Catalina Canyon Resort & Spa

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Catalina Canyon Resort & Spa 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, BookIt.com, Tingo, Booking.com, Cheap Tickets, Priceline, getaroom.com, Orbitz, Travelocity, BookingOdigeoWL, Venere and Otel so you can book your Catalina Canyon Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Resort & Spa Catalina Island/Avalon, CA

Owners: What's your side of the story?

If you own or manage Catalina Canyon Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.