There is not a whole lot of 4 star places on Catalina if there is any. The Catalina Canyon Resort is nice and is right next to the Country Club. Front desk was very friendly and helpful. The shuttle service was extremely convenient and friendly and drops you off right at the downtown area across from Jacks Restaurant...Not the worst, not the best place. We stayed on a Groupon which was nice. The free wireless is terribly slow, Breakfast was inexpensive, tasty (breakfast buritto and pancakes) service was very slow

We had used a Groupon to take a mid-week break to go scuba diving in Catalina, and decided to stay here, as it wasn't a terrible walk into town and was in a quiet area. I think they must have looked down on us for using a Groupon to stay there, because the room they gave us was awkwardly-shaped and fairly small, with a small balcony. The room was also adjacent to the elevator, which we could hear through the wall. They were good about providing us with extra towels, but considering that we were trying to keep their carpet dry and their bathroom floor from being slippery, I would have expected them to be quite gracious. We did not know about the complimentary continental breakfast until our last morning there, and we were only there in time to get the dregs of coffee and what appeared to be day-old pastries.

We went during the winter season, so it was cold, windy and not swarming with people. It was a nice getaway from the normal reality of Southern CA, only a quick boat ride away. This hotel was quaint and had most of the amenities I prefer in a hotel: gym, pool/spa and shuttle service (and I used them all when I was here!) They were all small yet functional - good for my mother and I. Was able to get good rest, as there were no loud neighbors or construction going on. The complimentary shuttle service is great - just don't forget to tip the driver! They take you all the way from the dock to the hotel, or to town. All staff is friendly and helpful. I would stay again.

I have read a number of horrible reviews about Catalina and especially about Catalina Canyon Resort. I got a groupon for my 5 year anniversary and am very worried about a less than great experience. It seems that the Owner Randy is very invested in making sure guests have a great stay, but the follow through isn't there. I dont have big expectations given all the reviews and will make sure to review on Yelp and Tripadvisor by the end of the trip. I will give you all thorough review after the trip. Keep an eye out for the follow up!