This was the first visit to Catalina for my wife and I. I spent a lot of time selecting the hotel, but since I knew no one to give me recommendations, I relied on internet reviews. While I was aware of a few not very high reviews, I was taken by how many high reviews were written. The price was a big factor, and the 10% internet discount was a deciding factor. I liked that it was off the main road because I appreciate quiet.
We stayed in a courtyard room with King bed. The headboard and footboard were so striking. The room was clean, well-appointed and equipped with a frig and coffee maker. And oh the water pressure. I don't have that much water pressure at home. Great for a nice hot shower after walking up and down all the hills Catalina has.
The staff were friendly and informative. In fact, I can't say enough about them. They went out of their way to be helpful and welcoming. I was able to find out some of what to expect on the zip line tour, which was our main purpose for being in Catalina. Words cannot express the warm, loving feeling my wife and I received from all our interactions with staff.