Aside from the hotel being at such a beautiful location (with views, views, views), it's about the experience. The staff are most gracious (seemingly effortlessly, Diana got our group checked in -- including special requests, room swaps, and who knows what other "craziness" . . . and Ellen is practically their onsite tour guide). The breakfasts in the well-groomed garden (with a wonderful koi pond) were so blissful, and with flare, they "turned up the dial" to a festive garden dinner -- including a rooftop reception with wrap-around vistas. The front desk extraordinaires took care of everything -- no inquiry was too small (or impossible). Thank you, thank you for a fabulous . . . just fabulous experience!